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Gilly B
15-10-2007, 21:07
Having just loaded CS2 onto my new laptop, I used the browse facility and it is displaying the icon of the image and not the thumbnail as it normally does on my desktop. When I double click it to open the message says "Could not complete your request because it is not the right kind of document"

I have unistalled the software twice and re-installed it with the same outcome. Can anyone shed any light on this for me :shrug: Thanks

Janice
15-10-2007, 21:08
i had that and still have with cs3.

Yv
15-10-2007, 21:10
Did Iread recently that there was an update released to do with RAW files and Adobe stuff? Is it worth checking for them?

scraggs
15-10-2007, 21:14
From memory I downloaded a update for this from the Adobe website, to solve the problem.

mattyh
15-10-2007, 21:14
I cured it when I intstalled photomatix? :shrug:

Gilly B
15-10-2007, 21:17
I will try and get an update downloaded. Thanks

Steffyboy
15-10-2007, 21:17
I had the same problem with my raw files I loaded the software that came with my camera (Nikon) and all is fine now :)

dod
15-10-2007, 21:21
there is a plug in/update for CS2 which fixed that for me. Alternatively why not try Raw Shooters essentials which you can probably still find somewhere on the web.

Dan Leach
15-10-2007, 21:24
Each different sensor on each different camera takes different RAW files. You need a plugin or support for your particular camera. You can usualy get plugins if the camera isn't supported by default, just search for them...

Janice
15-10-2007, 21:26
hmmmph my UPDATES bit is greyed out! :shrug:

Dan Leach
15-10-2007, 21:30
hmmmph my UPDATES bit is greyed out! :shrug:

Search for the update you need (if it exists)in google and download it seperately.
This one might help...
http://www.adobe.com/products/photoshop/cameraraw.html