View Full Version : what to do with faulty stuff from DigitalRev
ivortripod
22-07-2008, 14:01
Having waited nearly a month just rec'd this Seagull SC-5 hot shoe adapter to find it doesn't work. :bang:
http://farm4.static.flickr.com/3255/2692035109_39d56a7694.jpg
Item was received in 'DigitalRev.com' packaging, but was purchased from another HK seller.
Please see following posts for clarification
Never had a problem with them.
They have a UK call no I'd try that first if I were you.
TEL 0870 141 7288
failing that send an email.
Flash In The Pan
22-07-2008, 14:36
Those are crap at the best of times, I bought two from another HK seller and both were DOA :shrug:
cowasaki
22-07-2008, 14:48
I've never had a problem with them either.
What does the hot shoe adapter do? just curious
ivortripod
22-07-2008, 18:49
e.mailed and got promise of a refund.. we'll see how long it takes...
The shoe enables you to use a standard hot-shoe flash unit on the KM Dynax/Sony Alpha series bodies, plus its got a sync socket.
Useful in theory... if only it worked :bang:
PS Note this was ordered from a firm in HK that I'd not heard of, but was received in DigitalRev.com packaging...:thinking:
sportysnaps
22-07-2008, 21:25
for what it's worth - digitalrev have been around for a while and do seem to try to sort problems out
DR did have a sister company that sold small stuff on eBay, I bought my lcd protector from them and it came with a free DR phone neck strap thingy. I'm sure the company I bought from was called dconnected but they have not sold anything for months.
Flash In The Pan
22-07-2008, 23:19
PS Note this was ordered from a firm in HK that I'd not heard of, but was received in DigitalRev packaging...:thinking:
When I think about it, mine arrived in DigitalRev packaging, as did something else I bought from ebay the same week from another HK seller.
I just disputed the charge with Paypal and the seller refunded my money within the hour :)
ivortripod
23-07-2008, 15:48
When I think about it, mine arrived in DigitalRev packaging, as did something else I bought from ebay the same week from another HK seller.
I just disputed the charge with Paypal and the seller refunded my money within the hour :)
I contacted PayPal earlier today and have just been notified of refund, many thanks for the advice.
The firm I bought from was 'yaoyaosheyinghang2008', but item was rec'd in DigitalRev.com packing.
Cheers, :thumbs:
digitalrev
23-07-2008, 18:15
I contacted PayPal earlier today and have just been notified of refund, many thanks for the advice.
The firm I bought from was 'yaoyaosheyinghang2008', but item was rec'd in DigitalRev packing.
Cheers, :thumbs:
To All Concerned:
DigitalRev has nothing to do with the above mentioned eBay seller. Other than the DigitalRev website, only the eBay accounts as listed on our eBay Shop's trust and safety page are operated by us and using DigitalRev packaging.
Link to accounts operated by us on eBay:
http://stores.ebay.co.uk/DigitalRev-Photography-Shop/Trust-Safety.html
We will now be following up this matter and if our brand name has been used in fraud then we will take the case to the fullest extent of the law.
Thank you for your kind attention.
DigitalRev Limited
ivortripod
24-07-2008, 15:06
It would appear that although this item had 'DigitalRev.com' on the packaging, that firm was not connected to the seller.
Please see previous posting from DigitalRev.
Flash In The Pan
24-07-2008, 19:35
To All Concerned:
DigitalRev has nothing to do with the above mentioned eBay seller. Other than the DigitalRev website, only the eBay accounts as listed on our eBay Shop's trust and safety page are operated by us and using DigitalRev packaging.
Link to accounts operated by us on eBay:
http://stores.ebay.co.uk/DigitalRev-Photography-Shop/Trust-Safety.html
We will now be following up this matter and if our brand name has been used in fraud then we will take the case to the fullest extent of the law.
Thank you for your kind attention.
DigitalRev Limited
Strange, because I received packages from two different sellers (not the one mentioned above) and both items were wrapped with DigitalRev tape. :thinking:
Maybe these other sellers are buying stuff from DR and selling it on?
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