Problem with Synctoy

V8burble · 09-02-2010, 08:51

I know a number of people use this to keep their images bucked up but I just can't get it to work on my NAS drive.

I've got a WD 1TB NAS drive on my home network where we keep ALL of our shared docs, pics, music and video. I have another WD 1TB USB drive plugged in to the NAS drive. Both drives are mapped in windows XP and have assigned drive letters.

I can select the directories I want on both these drives in Synctoy and select the right and left directory pairs fine. I can run all the pairs and the actions run through but no actual files are copied, although new directories are created, they are empty. Each entry on the rather long error log are:

ERROR:UNKNOWN ERROR.Access denied.(Exception from HRESULT:0x80070005(E_ACCESSDENIED))

I've trawled through help without any success... anyone any ideas or recommendations? Including another utility to use instead?

Thanks

neil_g · 09-02-2010, 08:54

out of interest set the permissions on both folders to "everyone - full access" remembering to select the including all subfolders option and try again

JohnD76 · 09-02-2010, 08:58

If you still can't get it working it might be worth trying this:

Robocopy.exe \\NAs1\share \\Nas2\Share /z /e

and run as a scheduled task.

This is how I back up all my media.

Not much help with Synctoy admittedly, but thought it may be of use.

V8burble · 09-02-2010, 09:22 **Thread Starter**

Thanks guys

Neil, interestingly it wont allow me to change the permissions for either drives, it just brings up an access denied pop-up. At present there are no ticks in any of the allow/deny options.

And yet I have full access to both drives and can manually copy and delete files between them quite happily... very strange. This is all just that little bit over my head

neil_g · 09-02-2010, 09:26

okay.. go into the owner tab in the security options and reset the owner to your username (apply to all subfolders too), then try resetting the permissions

neil_g · 09-02-2010, 09:30

ah is there a settings program for the NAS? or a config type web page for it?

V8burble · 09-02-2010, 09:38 **Thread Starter**

Quote:

Originally Posted by neil_g

okay.. go into the owner tab in the security options and reset the owner to your username (apply to all subfolders too), then try resetting the permissions

Unable also

Quote:

Originally Posted by neil_g

ah is there a settings program for the NAS? or a config type web page for it?

There is a hugely complicated config type web page yes... I just wish any of it made any sense to me

neil_g · 09-02-2010, 09:48

do you know what the model number is? im reading a few articles about permissions errors being common with some WD NAS.

V8burble · 09-02-2010, 09:55 **Thread Starter**

Yep

The NAS drive is a Model: WD10000H1NC Order:WDH1NC10000E (according to its box)

Edit:
I've had a good root about on the config web page and the 'shares' as it calls my mapped drives are open to everyone on the network with no restriction... God, I'm sure these things are made deliberately difficult

V8burble · 09-02-2010, 10:03 **Thread Starter**

Off out for a while... but will check back for any inspiration shortly. Thanks for your help Neil

Hodders · 09-02-2010, 11:00

Can you manually create a directory and a file in it on the NAS drive ?

If so then are you running synctoy as the same user ?

Robocopy is also a good shout (I use it to do an automatic backup of all my 'stuff')

V8burble · 09-02-2010, 11:09 **Thread Starter**

Quote:

Originally Posted by Hodders

Can you manually create a directory and a file in it on the NAS drive ?

If so then are you running synctoy as the same user ?

Robocopy is also a good shout (I use it to do an automatic backup of all my 'stuff')

I'm back!

Yes to all of those... it's crazy isn't it.

I wouldn't mind but it came with WD's back up utility called 'Backup-anywhere' which allows you to backup in real time from your PC/laptop onto the drive, but it wont allow you to backup from the drive to another. So what's the point in their web Blurb talking of centralising your data bla bla bla, if you can't back it up?

Andyman · 09-02-2010, 11:10

I tried SyncToy and RoboCopy with my 1Tb WD Mybook. I gave up on them both in the end as they were both very unreliable. I settled on SyncBackSE in the end. Its very good and totally solid. It automatically syncs my Desktop, Laptop and NAS now.

http://www.2brightsparks.com/syncback/sbse.html

Andy.

V8burble · 09-02-2010, 11:47 **Thread Starter**

Quote:

Originally Posted by Andyman

I tried SyncToy and RoboCopy with my 1Tb WD Mybook. I gave up on them both in the end as they were both very unreliable. I settled on SyncBackSE in the end. Its very good and totally solid. It automatically syncs my Desktop, Laptop and NAS now.

http://www.2brightsparks.com/syncback/sbse.html

Andy.

That sounds just the ticket! Thanks Andy, I'll take a look

09-02-2010, 08:51	#1
V8burble Feet under the table Real name : Andrew Posts: 2,469 Camera: Nikon iTrader: (0)	Problem with Synctoy I know a number of people use this to keep their images bucked up but I just can't get it to work on my NAS drive. I've got a WD 1TB NAS drive on my home network where we keep ALL of our shared docs, pics, music and video. I have another WD 1TB USB drive plugged in to the NAS drive. Both drives are mapped in windows XP and have assigned drive letters. I can select the directories I want on both these drives in Synctoy and select the right and left directory pairs fine. I can run all the pairs and the actions run through but no actual files are copied, although new directories are created, they are empty. Each entry on the rather long error log are: ERROR:UNKNOWN ERROR.Access denied.(Exception from HRESULT:0x80070005(E_ACCESSDENIED)) I've trawled through help without any success... anyone any ideas or recommendations? Including another utility to use instead? Thanks __________________ There is never enough time! People Photography Nursery and pre-schools Photography

09-02-2010, 08:54	#2
neil_g Loves the place Real name : Neil Location: Eastleigh Posts: 5,237 Camera: Canon 1Dmk3, 20D iTrader: (4)	out of interest set the permissions on both folders to "everyone - full access" remembering to select the including all subfolders option and try again __________________ No, RAID is not a form of backup.. Flickr \| Blog

09-02-2010, 08:58	#3
JohnD76 Getting Comfy Posts: 228 iTrader: (0)	If you still can't get it working it might be worth trying this: Robocopy.exe \\NAs1\share \\Nas2\Share /z /e and run as a scheduled task. This is how I back up all my media. Not much help with Synctoy admittedly, but thought it may be of use. __________________

09-02-2010, 09:55 Thread Starter	#9
V8burble Feet under the table Real name : Andrew Posts: 2,469 Camera: Nikon iTrader: (0)	Yep The NAS drive is a Model: WD10000H1NC Order:WDH1NC10000E (according to its box) Edit: I've had a good root about on the config web page and the 'shares' as it calls my mapped drives are open to everyone on the network with no restriction... God, I'm sure these things are made deliberately difficult Last edited by V8burble; 09-02-2010 at 10:03.

09-02-2010, 11:10	#13
Andyman Been here a while Real name : Andy Reed Location: Southampton Posts: 281 Camera: Canon 5D MkII + Grip iTrader: (0)	I tried SyncToy and RoboCopy with my 1Tb WD Mybook. I gave up on them both in the end as they were both very unreliable. I settled on SyncBackSE in the end. Its very good and totally solid. It automatically syncs my Desktop, Laptop and NAS now. http://www.2brightsparks.com/syncback/sbse.html Andy. __________________ www.andyreedphotography.co.uk

09-02-2010, 09:22 Thread Starter	#4
V8burble Feet under the table Real name : Andrew Posts: 2,469 Camera: Nikon iTrader: (0)	Thanks guys Neil, interestingly it wont allow me to change the permissions for either drives, it just brings up an access denied pop-up. At present there are no ticks in any of the allow/deny options. And yet I have full access to both drives and can manually copy and delete files between them quite happily... very strange. This is all just that little bit over my head

09-02-2010, 09:26	#5
neil_g Loves the place Real name : Neil Location: Eastleigh Posts: 5,237 Camera: Canon 1Dmk3, 20D iTrader: (4)	okay.. go into the owner tab in the security options and reset the owner to your username (apply to all subfolders too), then try resetting the permissions

09-02-2010, 09:30	#6
neil_g Loves the place Real name : Neil Location: Eastleigh Posts: 5,237 Camera: Canon 1Dmk3, 20D iTrader: (4)	ah is there a settings program for the NAS? or a config type web page for it?

09-02-2010, 09:48	#8
neil_g Loves the place Real name : Neil Location: Eastleigh Posts: 5,237 Camera: Canon 1Dmk3, 20D iTrader: (4)	do you know what the model number is? im reading a few articles about permissions errors being common with some WD NAS.

09-02-2010, 10:03 Thread Starter	#10
V8burble Feet under the table Real name : Andrew Posts: 2,469 Camera: Nikon iTrader: (0)	Off out for a while... but will check back for any inspiration shortly. Thanks for your help Neil

09-02-2010, 11:00	#11
Hodders Been here a while Real name : Ben Location: Marlborough Posts: 321 Camera: Canon 5D2 iTrader: (1)	Can you manually create a directory and a file in it on the NAS drive ? If so then are you running synctoy as the same user ? Robocopy is also a good shout (I use it to do an automatic backup of all my 'stuff')