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Has anyone had any dealings with UKBNS (they advertise a lot on ebay). Are the camera's/lens's UK warranty or grey imports.
Len
Len
Has anyone had any dealings with UKBNS (they advertise a lot on ebay). Are the camera's/lens's UK warranty or grey imports.
Len
UKBNSUK said:All products will come with our stores warranty against manufacture defects.
On Jan 16th, Nikon said that "Nikon Inc. has decided that it will no longer make repair parts available for purchase by repair facilities that have not been authorized by Nikon, Inc. to perform camera repairs." All Nikon repairs will be handled exclusively by Nikon authorized repair facilities.
This is from Nikon USA, a way to try and stop grey imports and shop warranties
On Jan 16th, Nikon said that "Nikon Inc. has decided that it will no longer make repair parts available for purchase by repair facilities that have not been authorized by Nikon, Inc. to perform camera repairs." All Nikon repairs will be handled exclusively by Nikon authorized repair facilities.
Guys, my experience with UKBNSUK is terrible for purchasing a NEW EF 20-200mm F2.8L II IS lens. To my conclusion, they are selling refurbished/restocking unit and marked NEW. Basically, they hope you don't examine your item carefully, but this simple is not the case for a 1600 GBP lens.
The first one they send me is damage on the outer and interior package. Also lots of visible crack marks on the metal mount ring. I complaint and send it back on the condition that they agree to refund the postage cost. The replacement lens comes same problem--"multiple crack on the metal mount ring". Send item back again and they agree to refund cost of lens + 2 postage charge I have paid.
As this time, I have to chase them very hard (by openning ebay cases, message , emails, showing picture proofs) in order to get refund. But they simply didn't keep their words, only refund the cost of lens based on the pressure from ebay involvement. No sign of refund the postage as all. It's a heavy lens, the postage was 57.6 GBP in total. I have all the proof upload and shared on my dropbox (http://tinyurl.com/p7zywkh) just in case for anyone else may fall into their trap.
Report them to Trading Standards too.
The negative reviews of this company seem to be from two users with the combined post count of 3. Who do you trust here?
They simply ask ebay to remove negative feedbacks. This is the ebay's way to boost their revenue with seller.
But they have negative feedback on their account? 4 in the past month against 501 positive feedback. Im not doubting you had a problem but ive had many problems with Amazon, it doesnt make them a bad seller who everyone should avoid.