Customs charges

icnoble

icnoble

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Iain
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I bought a handmade leather case for my Fuji XT-1 directly from a company called Kaza. They are based in Hong Kong. The parcel arrived in the UK on August 28th. I have not actually received it at my home address yet. Am I correct in think that the parcel is probably at UK custcome and hence the delay. I want to add that I have no reason to believe that Kaza are at fault.
 
Hi, If you have a tracking number I think I would be calling into the Post Office by now to ask the question!!!
 
It's unlikely to still be awaiting customs if it genuinely arrived in the UK on 28th August - it's long past the time I'd have picked up the phone and rang the customer services number associated with the tracking number.
 
Likely to be at customs. Sometimes they can take a week to process...or more. Another reason is that the declaration of the goods on the import form isn't clear or a wrong code has been used. Therefore there will be a lot of calling and emailing between the courier and the original sender trying to get the paperworks sorted again. As said before if you got the tracking number give the courier a call they can tell u exactly what's going on. Highly unlikely it will be lost at this stage.

Also for a custom made case...not sure what the custom charge will be. That depends on the declared value.
 
ricky1980 said:
Also for a custom made case...not sure what the custom charge will be. That depends on the declared value.
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Actually, it depends on the value of the item in the eyes of the UK Border Agency. If the declared value is obviously a lie then who knows how long their investigation may take.....
 
The camera case arrived last Friday, no customs charges.
 
hollis_f said:
Actually, it depends on the value of the item in the eyes of the UK Border Agency. If the declared value is obviously a lie then who knows how long their investigation may take.....
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The Border Agency has nothing to do with setting charges for importation of goods either by post/freight or courier and no they do not deal with goods personally imported at airports and seaports by passengers. That role is the remit of Her Majesty's Revenue and Customs (HMRC).
 
Hugh Jarse said:
The Border Agency has nothing to do with setting charges for importation of goods either by post/freight or courier and no they do not deal with goods personally imported at airports and seaports by passengers. That role is the remit of Her Majesty's Revenue and Customs (HMRC).
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i don't think he meant the Border Agency instead of the HMRC
 
ricky1980 said:
i don't think he meant the Border Agency instead of the HMRC
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Just a clarification and not a criticism.

Might save someone a phone call or 2.
 
would be lucky to get through the bureaucracy of either agencies and speak to someone helpful...
 
I import quite a few blu rays from the US,over £15 not inc post expect to be caught with taxes and other charges,so I alway pre paid any taxes it's cheaper,anything under £15 not inc post will be ok :)
 
ricky1980 said:
i don't think he meant the Border Agency instead of the HMRC
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No, I meant the Border Agency.

The UK Border Agency took over the responsibility of checking mail coming into the UK fairly recently (well, a couple of years ago). Here's a quote from their web site - LINK.
Every year, many millions of parcels and packets are imported into the UK through the postal system. Border Force is responsible for ensuring that they are free from illegal items such as drugs and firearms, and that the correct tax and/or duty is paid on them.
We do this work in partnership with HM Revenue & Customs (HMRC) and the UK's designated postal service - Royal Mail, which includes Parcelforce Worldwide.
HMRC establishes in law the charges that must be paid, and the items and materials that cannot be brought into the country. Our officers ensure that items comply with those regulations, by examining parcels and packets as they enter or leave the country.
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Actually UKBA is not the same as Border Force either ;)
 
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