Beginner help with seeing pictures

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Evening all

Im having abit of an issue with my laptop but not sure how best to describe it,
here goes
i recently had my laptop reset to factory settings and it deleted everything that was on there, which is fine as i saved all the pictures and files i wanted to keep.
but before when i used to put my memory card in i could view the pictures before clicking on them to open them, i shoot in raw and jpeg and if i set it to view, extra large icons i used to get the picture.

but now when i put the memory card in i only get a blank square with NEF and i cant see the picture.

sorry if this makes no sense.

can anyone help with this ?

cheers all
mat
 
If you are running window7 you meed to install the raw codec from windows.
 
tried to download a few different ones but it says either not intended for this version of windows or not compatible with this computer
 
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