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Don't get personal my dear!CBA? Does that mean can't be arsed? As in you CBA to read the facts?
Don't get personal my dear!CBA? Does that mean can't be arsed? As in you CBA to read the facts?
Don't get personal my dear!
Who says he's refusing to update us? He's not a prolific poster, so maybe he is awaiting the outcome before updating us.
I sometimes log onto the site at work and check for post updates etc, but don't always have time to post.
Also, his original post was hardly a real slating for mpb. He even mentioned the great service that he's received in the past.
You're the one being unreasonable in my opinion.
[/QUOTE]Depends on nothing ,If I bought a camera from
A company new or used I would expect the proper battery ,if I buy 3rd party ones after then that's my choice and I know the risks .
6622145, member: 14523"]depends on the battery. i always used 3rd party (7dayshop equivs) in my 20D and 5dmk2 with no bother.
only genuines i have are for the 1D as MBP had a deal on them once.
I have to agree to be on honest, reading it all, he DID state good service in general and hardly a rant at all....considering some of the rants on here and over anything and everything
To be fair the poor bugger probably doesn't want to come back in here either
you know what they say about assumptions.And I bet it didn't say comes with only 1 battery And it's a 3rd party one
Are you assuming he knows?you know what they say about assumptions.
are you assuming that im assuming that he is assuming he knows?Are you assuming he knows?
Yes fair enough , although I still think its bad form for any company to sell a camera with any battery other than the "correct one" (as canon/nikon etc would call it )im just saying that not even the OP can remember whether the advert said OEM or 3rd party battery. so we cannot make the assumption that MBP were wrong or misleading by including a 3rd party battery in the camera
like i said earlier, the camera is a 5 year old model. the original would be long dead (average Li-Ion life seems to be 3-4 years).Yes fair enough , although I still think its bad form for any company to sell a camera with any battery other than the "correct one" (as canon/nikon etc would call it )
Matthew, I did not miss your point at all,
But he is perfectly entitled to state on this forum his experience. How long should he wait before posting? 36 hrs, 48 hrs, 2 weeks? You can see how silly that can become. And really, do you see this as being a 'very negative report'? Perhaps you are being a little touch on the matter.
I cannot understand why you wish to restrict a consumer posting their factual experiences on a forum of which they are a member. He has been clear on the timelines and has been nothing but factual on the exact nature of the problem he has encountered and the timeless involved.
I would be very worried if merchants were to dictate the terms of when and where consumers can post their experiences.
In his profile he describes himself as a Retail and IT Director.
Is this not a strange way for someone in such an apparently responsible position to behave?
I wonder what his Facebook page is like?
depends on the battery. i always used 3rd party (7dayshop equivs) in my 20D and 5dmk2 with no bother.
only genuines i have are for the 1D as MBP had a deal on them once.
Having read this thread all the way through it would be good to get an update and also update the opening post with the outcome as many don't read all the way through the thread.
I do have sympathy for the OP as I've also been in this situation when buying a second hand camera. I purchased a nikon D7000 and the first time out at BWC the memory card corrupted towards the end of the day and I lost all the images. Thankfully they were imaged I could probably repeat unlike the OPs situation with Santa and his child. My fault was caused by a memory card slot issue and meant I couldnt use the camera without the possibly of corrupting a card or it not recognising a card. The company (London Cameras Exchange Leamington Spa) were fantastic, they offered repair, replacement or a full refund. At the time the D7000 was impossible to get hold of due to the floods in Thailand so they offered repairing the D7000 and then the possibility of exchanging it for a replacement new D7000 when stock arrived or another second hand D7000 if they got one in, in the mean time I could use it and get a full refund when I went with the replacement, I couldn't say fairer than that. I ended up going with only the repair as it all worked fine and I was very happy with the camera once it was working properly. Due to this customer service I've been back to LCE in Leamington Spa.
I can see the point other posters have said about MPB not having a chance to properly respond. Although the OP did send an email a response is unlikely to be straight away as emails may not be read straight away. The problem with forums is that it's easy to give a company a bad reputation (whether it's justified or not). If you do a google search like 'MPB bad camera' or 'MPB poor service' this thread comes up on the first page of search results.
I hope MPB have sorted this out for the OP as it's a pain when it doesn't work straight away but at least it's just a new battery and won't need to go away for repair. Lets hope he gets back to update the thread with some nice photos he's taken with the camera once the battery is sorted out.
to be fair Ive never had anything but exceptional service from MPB either - one reason this thread comes up on page 1 of a google for MPV poor service is that its a very small pool of complaints vs happy customers. Excepting Trollb I can't remember the last time before this we saw a complaint about them
When it comes to carrying batteries for anything, 2 is 1 and 1 is none. I have learnt this the hard way when stuck in a dark field with a dead torch!