Nikon D750 & D780

People are probably aware, but there is a Shutter Life Database, though be suspect of any outlier figures...
http://www.olegkikin.com/shutterlife/nikon_d750.htm

That's interresting never seen this site before, pretty scary that if read well the average failure reported is 55000 clicks and if i understand the graph on the right 10% of shutter will have fail by 5000 clicks :-/! A shame it does not says how many input are taken into account?
 
That's interresting never seen this site before, pretty scary that if read well the average failure reported is 55000 clicks and if i understand the graph on the right 10% of shutter will have fail by 5000 clicks :-/! A shame it does not says how many input are taken into account?
10% seems very high for a product manufactured in thousands. Whilst the shape of the graphs are what I would expected there is a limited sample size (I'm guessing they used the same data to produce both graphs) and it's probably more likely someone with a failed shutter would enter there stats into the website than someone who's camera is working fine. It's needs an unbiased large sample to give a better idea of actual stats.
 
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10% seems very high for a product manufactured in thousands. Whilst the shape of the graphs are what I would expected there is a limited sample size (I'm guessing they used the same data to produce both graphs) and it's probably more likely someone with a failed shutter would enter there stats into the website than someone who's camera is working fine. It's needs an unbiased large sample to give a better idea of actual stats.

Exactly what i thought they need to had there sample size. Plus it's likely people which had problem which are reporting. Nikon themselves must have a better idea of this as they handle return but i'm they must keep there figure to themselves?
 
Exactly what i thought they need to had there sample size. Plus it's likely people which had problem which are reporting. Nikon themselves must have a better idea of this as they handle return but i'm they must keep there figure to themselves?

Sample size is there on the site, 328 reported items (I only added in my head quickly but just total the alive and dead numbers and hey presto!) Clearly a very small sample but nonetheless the % dead vs alive is a small proportion so perhaps, if extrapolated, still somewhat representative of a larger volume of total sales/usage?
 
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Sample size is there on the site, 328 reported items (I only added in my head quickly but just total the alive and dead numbers and hey presto!) Clearly a very small sample but nonetheless the % dead vs alive is a small proportion so perhaps, if extrapolated, still somewhat representative of a larger volume of total sales/usage?
Do more disgruntled owners whose shutters fail make a posting, leaving happy owners to quietly carry on 'togging'. It is human nature to make a scene about something failing, rather than something that keeps running.
 
Do more disgruntled owners whose shutters fail make a posting, leaving happy owners to quietly carry on 'togging'. It is human nature to make a scene about something failing, rather than something that keeps running.

I think in the internet age this is very possible.

If you also compare the canon 1ds2 results to the d750 you get something similar.

http://www.olegkikin.com/shutterlife/canon_eos1dsmkiii.

Looking at the the Nikon D700 which was loved by users you get results I would expect to see.

http://www.olegkikin.com/shutterlife/nikon_d700.htm

The other thing is are owners who have their shutters replaced under the shutter banding recall reporting them as shutter failures on this website? If they are this may alter the figures as they would not be true shutter failures compared to other cameras at that particular actuation value.
 
I don't think this landscape lark is for me. :LOL:

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It is possible that the range is bigger than they thought, in which case if I felt this way I'd be 'discussing' this with Nikon and suggesting that as they have a known shutter issue that they fix it as a goodwill gesture. But as I mentioned before the shutter recall was for banding, not shutter failure so I'm not exactly sure where you stand tbh.




Nikon's weak point does seem to be shutters, if you google you will see that numerous Nikon cameras have had shutter faults and err messages so it's not just the D750. I think the D750 has been highlighted as Nikon admitted a fault with the shutter, but as I've said a couple of times now that was due to banding. AFAIK they've not admitted a fault or recall due to err messages and/or shutter failures. Those that have had these messages and failures and also fell within the range of cameras with the banding issue have had their shutters replaced as part of the recall.

How old is your camera, I've forgotten? Warranties aren't set in stone per se and items should be fit for purpose and should last a 'reasonable' amount of time. If something fails within a period of time that it shouldn't you are sometimes entitled to a repair at no cost to yourself. I can't remember if this is with the store you bought it from, or the manufacturer but my instinct tells me that it's with the store. Citizens Advice will be able to help you further with this.

I'm not defending Nikon's inability to make robust shutters, but from Nikon's standpoint it is just an unfortunate fault rather than being related to the known shutter issue and will not see it as having more cameras than they were aware of having the known shutter fault. As you can see from this, there is no mention of err messages, lockups or failures.

View attachment 100338



Now if you, or someone else could prove that the shutter failures and the banding/shading issue are/were related that would be a different matter and I would assume that you would be well within your right to a replacement. That being said, I would still argue that the camera hasn't lasted anywhere near the life-expectancy (the shutter is rated to 150,000 actuations) and ask for it to be replaced under goodwill/under your rights as a consumer. Again, with the latter point Citizens Advice will be able to help you further. Certainly worth pursuing imo, £190 is a lot to fork out.

I'm having a discussion with a Nikon Rep about these failures and made them aware that I know of several cameras with the same issue in my relatively small D750 social circle. Not to complain, just in case there is an as yet unidentified trend in the failures.
 
Had my first issue with ex-pro batteries today. One of my fully charged D750 ones is actually only showing 84% and registering 329 shots when viewed in the battery info in camera :confused: So either it's miscommunicating with the camera, won't hold full charge anymore, or miscommunicating with the charger and saying it's full when it's not.

I had a similar issue with a ex-pro battery recently where it would only charge to 59%. I bought the battery, then I had my HA so hadn't really used it on my D810 for a few months or so. I contacted ex-pro who I purchased from and after a little arseing around they sent me a replacement. Maybe worth contacting them if your battery isn't too old?
 
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I had a similar issue with a ex-pro battery recently where it would only charge to 59%. I bought the battery, then I had my HA so hadn't really used it on my D810 for a few months or so. I contacted ex-pro who I purchased from and after a little arseing around they sent me a replacement. Maybe worth contacting them if your battery isn't too old?
Thanks, probably over 2 years I think. Might drop them a 'courtesy' email though ;)
 
Not the camera (which of course is a good camera) but the fact he had no back up whatsoever didn't imply that he is a pro to me.

Ah yeah fair enough.

I didn't see it, so just saw your comment about him having a D7000
 
Here's one from last Thursday, stopped off at RAF Lakenheath, arrived just as these F15's came out, so a good 30 min stop.
Hope it's OK, still not near my pc. [emoji17]
2017-04-24_09-44-26.jpg
 
It was under a year old wasnt it?

Just over, 13 months. But even so, shouldn't have been done as a warranty repair. I didn't even enclose proof of purchase when I sent it back. So maybe they are going to extend the service advisory.
 
Just over, 13 months. But even so, shouldn't have been done as a warranty repair. I didn't even enclose proof of purchase when I sent it back. So maybe they are going to extend the service advisory.

OK so now it really is stupid, mine was 13 months and I (Panamoz) got charged for the repair, Nikon really are making a mess of how they are treating these repairs!
 
OK so now it really is stupid, mine was 13 months and I (Panamoz) got charged for the repair, Nikon really are making a mess of how they are treating these repairs!
You just got to smile more, Simples.
 
OK so now it really is stupid, mine was 13 months and I (Panamoz) got charged for the repair, Nikon really are making a mess of how they are treating these repairs!

hah, no idea why then. Maybe I'm just lucky
 
OK so now it really is stupid, mine was 13 months and I (Panamoz) got charged for the repair, Nikon really are making a mess of how they are treating these repairs!
I wonder if there is a difference in shutter count. It also perhaps depends exactly what has broken once they get the camera apart - perhaps one was assessed as being manufacturing defect. Or perhaps (as someone commented) Andy just smiles more in his writing / over the telephone when saying its broken!
 
I wonder if there is a difference in shutter count. It also perhaps depends exactly what has broken once they get the camera apart - perhaps one was assessed as being manufacturing defect. Or perhaps (as someone commented) Andy just smiles more in his writing / over the telephone when saying its broken!

It's my charming northumbrian accent that does it.
 
Ha Ha, mine had 3500 shots taken, I would like to think, at least before they started messing me around with the delay in repair, that I was equally charming as Andy though :thinking:
 
Ha Ha, mine had 3500 shots taken, I would like to think, at least before they started messing me around with the delay in repair, that I was equally charming as Andy though :thinking:

My invoice just states "Special Repair Scheme for Andy".
 
It actually says "SR Repair Scheme" whatever that means.
 
@snerkler did you shoot the London marathon?
Yeah, still trying to go through all the photos :facepalm:

better still did you run it ?:LOL::LOL:
I'd struggle to walk it :LOL:

I didn't see anyone running it wearing a lab coat so I don't think he did.
You'd be amazed what people wear running the marathon. I'm sure I did see a labcoat, various superheroes, drag, St George in chainmail and even someone carrying a chuffin washing machine :eek: I'm assuming the concrete was taken out but still, it looked pretty damn heavy and awkward :eek:
 
You'd be amazed what people wear running the marathon. I'm sure I did see a labcoat, various superheroes, drag, St George in chainmail and even someone carrying a chuffin washing machine :eek: I'm assuming the concrete was taken out but still, it looked pretty damn heavy and awkward :eek:

I saw the headline about that guy, he's run quite a few with it strapped to his back. It weighs 25kg it said so I guess the concrete is no more.

Did you find it ok with one camera? ;)
 
I saw the headline about that guy, he's run quite a few with it strapped to his back. It weighs 25kg it said so I guess the concrete is no more.

Did you find it ok with one camera? ;)
25kg's still a lot to have strapped to your back for 26miles :eek:

Yeah, no failures but glad I had a back up for piece of mind, it was relatively warm and was worried the chocolate might melt ;) I did get more missed focus shots that usual this year though, not sure why. Probably only a dozen or so so not bad from just over 1600 :D I've check the focus point using the LR plugin and they're spot on :confused: Lighting was difficult though, pools of light coming through trees and at times really really bright in the background so maybe was due to this.
 
25kg's still a lot to have strapped to your back for 26miles :eek:

Yeah, no failures but glad I had a back up for piece of mind, it was relatively warm and was worried the chocolate might melt ;) I did get more missed focus shots that usual this year though, not sure why. Probably only a dozen or so so not bad from just over 1600 :D I've check the focus point using the LR plugin and they're spot on :confused: Lighting was difficult though, pools of light coming through trees and at times really really bright in the background so maybe was due to this.

Cool, what did you have as back up? Your m4/3?
 
It does work properly with the Tamron 150-600mm though unlike the D500 o_O
 
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