canon 9000f scanner

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#1
I have this canon 9000f scanner which used to work on XP now I want to use it on windows 10. I've been in touch with canon and they have told me I need to install new drivers which I have done but windows 10 doesn't recognize my scanner. it seems that the drivers are not installed. Anybody know how to sort this out. I'm baffled as to what to do other than use my old pc with windows xp.
 

Canon Bob

Loves the Enemy
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Bob
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#3
Some items behave this way if you connect them prior to having the correct driver installed. The solution maybe to unplug the scanner, find the assigned port in the system manager and stop it, delete and reinstall the driver and finally reconnect the scanner.
 
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