Issues with canon pro studio and canon pro1000 with telling printer paper to use and change to manual feeder

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Name
jo
Edit My Images
Yes
Trying to print on Canvas via photoshop, the layout plug in to create the image for canvas, then into Pro Studio... Using Mac with Catalina

Photoshop, automat the plug-in to layout goes fine, hitting the execute loads it into Prostudio fine. I've logged in the necessary settings for canvas, icc profile etc and to manual feed. This part appears fine. I hit the print button then all goes wrong...

Hi get a window that tells me to set the printer to default setting! Click out of here on to the printers settings, and all it has is the default paper which is pro platinum, when you try to change the settings in Media and Quality its all grey out. So can't change the paper, or feeder via here, it will only print using these settings. Can't find anything on the printers screen
 
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