Preview unavailable for this file xt4

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12
Name
Lee
Edit My Images
No
I’ve just recently upgraded from the XT 2 to the XT 4, I’ve just gone to load my first raw images to light room and I get the message "Preview unavailable for this file" . I’m currently using light room six version 6.9 which worked perfectly okay with my XT2, has anybody got any solutions or answer to my problem. Cheers
 
It is the problem of the camera being more up to date than the software. You need Lightroom classic 9.2 or later to open raw files

You will need to use Adobe's DNG Converter to convert the files to DNG files which will work with Lightroom 6.9
 
It is the problem of the camera being more up to date than the software. You need Lightroom classic 9.2 or later to open raw files

You will need to use Adobe's DNG Converter to convert the files to DNG files which will work with Lightroom 6.9

thanks for the advice
 
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