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- Name
- Peter
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I have a Canon PIXMA Pro - 100 printer which I admit to having a few years. I am having a problem with 2 of the inks - Photo Cyan and cyan, in fact the photo Cyan does not print at all (no colour on a print check). I have carried out 4 cleaning cycles and 4 deep cleaning cycles but still no good. I have spoken to Canon Service and they have assured me that there is no problem with the printer but the compatible inks I am using are causing the problem as the inks are not compatible with this printer. I have used these compatible cartridges for a number of years with no problems. Has anyone else had this problem and if so what nozzle cleaning kit do you use. I intend to replace the Cyan cartridges with Genuine ones to see what happens.
Should add I have taken the Print Head out and poured boiling water over it, then left it overnight soaking.
Secondly if I have to replace my printer I would stick with canon so which model do you recommend.
Should add I have taken the Print Head out and poured boiling water over it, then left it overnight soaking.
Secondly if I have to replace my printer I would stick with canon so which model do you recommend.