Pro 100s fine art paper grey out!

[Ellie Jones]

The Fine Art Papers are all grey out on my Pro 100s...

I'm using a mac (2017) and (Trying) to print from lightroom

When I go to media&Quality

All I get is the canon papers then or other glossy/matt selection, it won't show me any of the papers that I have profiles with

The Fine Art is completely grayed out

And suggestion how on earth I can sort this.

 

[spark303]

I've not used a Canon pro printer personally but I understand they only print on fine art paper with a large margin at the top and bottom of the page (~30mm) so maybe check if the printer is set to a smaller margin or borderless printing in Lightroom or page setup?

 

[Ellie Jones]

thank you,

Sussed out where I was going wrong... So now can access them, just hope that I can actually remember where I went to sort it!

I know very frustrating concerning enforced margin, but appears to be a work around when needed.