Trade canvas print - Canvas product photos

Messages
681
Edit My Images
Yes
Ordered 9:14am today, email received to say order complete at 11:46am. Fab turn around times again, especially at this time of the year. :)
 
Messages
7,906
Edit My Images
No
Now my time to give feedback here ;)

I have had printed a couple of a size I have never had printed before 18.6 x 12.6 inches.

Talk about quick........ordered yesterday and arrived today ~ that is prompt :)

I went for the Pearl finish paper as I have in the past had printing done on the Fine Art Hahnemühle Pearl. Now as TC does not list the make I was unsure how the surface would look. For the record it is good and pleasing but a tad different (as far as I can discern) to the Hahnemühle version.

Even though in my minds eye and calculations I thought I knew how big they would be but they are bigger in the 'flesh' so to speak...................but great to see my efforts in print again but so much bigger than in the past :D

I will I am sure use TC again but if I had a wish is that they could, if necessary by buying a sample pack (sorry Ben if I missed this anywhere???), of example prints on the various papers.

Talking of the papers, there are various brands around and rather that just stating the type & finish it would be good to know which make of paper is which. This combined with that TC use Canon Lucia Pigment inks would increase confidence in knowing that the final print does have great(er) longevity :)
 
OP
OP
Tradecanvasprint
Messages
343
Name
Ben
Edit My Images
No
Hi,

Glad you liked the prints, we sell a lot of 18”x 12” prints, it’s a popular size even though yours were slightly larger. Thanks for all your feedback, I always like hearing where we’re can improve. The paper brand we use is Fotospeed, all our papers are from them, I’ll make a note of making sure this is displayed on the paper section of our website . Pearl and Baryta are by far our most popular papers both are very good all round papers. We also print a lot on Fine Art Textured papers for that heavy embossed look. There is an option when you first login to our site where you can request a paper sample/ swatch booklet, it’s free of charge and has all our papers in it with print examples of each paper. It’s a good way of seeing our profiling in action as each different paper type has little to no colour variation, meaning no matter what paper type you order the colours remain the same. The only exception is Baryta which gives unrivalled skin tones and depth. If any of the forum members want D6BD4452-5237-4992-BE67-EC11614FEF1F.jpeg a paper sample/ swatch sent to them you can email us on studio@tradecanvasprint.co.uk (mention your off the forum) here’s an photo of us putting the sample swatches together. All inks are the Canon Lucia inks and have exceptable longevity. Any questions please do ask.
Thanks Ben
 
Messages
1,401
Edit My Images
Yes
Hi Ben.

I received the sample, thank you.

I’ve never printed or had anything to do with printing, do you offer a phone help or maybe a guidance based on the type of picture I’d like to print ?

I’ve taken a few lately I’d like to try on canvas or maybe something else but I have no idea where to start.
 
OP
OP
Tradecanvasprint
Messages
343
Name
Ben
Edit My Images
No
Hi Scott,

Of course, we can help over email or you can call the studio on 07415939239 or 01834844298 (I prefer the mobile number as our landline is really quiet and it’s hard to hear people talk). If I don’t answer just ask one of the staff members that does answer for me (Ben) and mention your off the forum. I can help over the phone and discuss and run through any print options and of course answer any questions you may have
 
Messages
1,401
Edit My Images
Yes
Hi Scott,

Of course, we can help over email or you can call the studio on 07415939239 or 01834844298 (I prefer the mobile number as our landline is really quiet and it’s hard to hear people talk). If I don’t answer just ask one of the staff members that does answer for me (Ben) and mention your off the forum. I can help over the phone and discuss and run through any print options and of course answer any questions you may have
Thank you, I’ll give you a call tomorrow or early next week.
 
Messages
7,906
Edit My Images
No
Hi Ben

Just a couple of thoughts?

The tube my prints came was a quite small diameter (tight radius) and I was relieved to find the prints flattened under their own weight but I wonder how the paper might have behaved had I left them in the tube for say 2 or 3 days before opening it?

In regard to the way they were packed it was a nicely rolled and taped bundle but I was a little surprised that there was no interleave of tissue paper between the two prints, which I have seen used to avoid transit damage where one print might rub against another???

In regard to the sample pack/booklet..............though not my initial login I cannot see anywhere to place an order for it. Do please point it out to me:-
"There is an option when you first login to our site where you can request a paper sample/ swatch booklet, it’s free of charge and has all our papers in it with print examples of each paper. " :help::thinking:

Thanks once again for great service and prints.

PS in case anyone wonders about the slightly increased size from 18 x 12 inches ~ I expanded the canvas in PS to be able to put a title under the image ;) and I will be mounting them in over sized mounts to 'show' a 1cm print border to include an edition number.
 
OP
OP
Tradecanvasprint
Messages
343
Name
Ben
Edit My Images
No
Hi,

Here's a photo of the website when you first register, in the bottom right hand corner is a small orange box with 'request a pocket sample booklet' once you click on it, it opens up to the second photo where you can enter your details and the site will send that to our studio. If in the past you've done this before this option will be no longer available to you as they're free we limited the requests to one per account.

But of course TP members can request the samples via email.

As for packing we'll make the change to interleave sheets between prints, I do know that if prints are different sizes in one order, each size is wrapped individually to minimise any scratching etc. The main reason for small postage tubes is so we can keep postage costs low for our clients (I think we're amongst the lowest around) recently we've seen a huge increase in courier/ postal prices and we don't want those prices to impact on our clients.

Hope this helps. Booklet request.JPG Booklet request form.JPG Booklet request.JPG Booklet request form.JPG
 
Messages
7,906
Edit My Images
No
Hi Ben

Ah! the devil in the details.

As I recall I registered late last year (December) and I cannot recall whether I clicked for the sample pack or not.....???

I will do so via an email as you advise :)
 
Messages
7,906
Edit My Images
No
Hi All

I am sorting out files etc to get some more prints done and had a lookin here to see how things were going re: TC users?

This thread has been oh so quiet and even Ben has not posted since Feb 2019

Does any one recall what the (everyday) TP'ers discount code was???

PS Of course I could phone Ben to get his update ;)
 
Messages
7,906
Edit My Images
No
Hi : )

All’s fine with us at TCP, we’ve just been super busy and struggled to find time to post. The code for forum discount is TP10 hope this helps.

Thanks Ben
Hi Ben

So you have not been hiding.................just quiet on the forum front but lovely & busy at the coalface (which is good to hear) :)

All the best

PS a quick question ~ at this stage it looks like I will be ordering some max size 12x8, is this size shipped flat or rolled........i.e. I suppose the question might be asked better as in 'what is the max size (including border) that ships flat'?
 
OP
OP
Tradecanvasprint
Messages
343
Name
Ben
Edit My Images
No
Hi Ben

So you have not been hiding.................just quiet on the forum front but lovely & busy at the coalface (which is good to hear) :)

All the best

PS a quick question ~ at this stage it looks like I will be ordering some max size 12x8, is this size shipped flat or rolled........i.e. I suppose the question might be asked better as in 'what is the max size (including border) that ships flat'?
No problem at all, Max size flat is normally 16” x 12” plus the border, so anything under that is always sent flat. If in doubt just email us on studio@tradecanvasprint.co.uk and we can answer any questions etc.
 
Top