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**discussion split out from sales forum**
Julia, can i ask for clarification regarding import duty and VAT. Your website mentions that in the event of duty and VAT needing to be paid, you will cover the costs.
As all imports of camera equipment (especially lenses and bodies) are not duty exempt in the UK, how do you process the shipping paperwork? Do you declare items at full commercial value, or as a gift?
Or, to look at this another way, do you put the onus on the buyer to make an import declaration - and if they don't, but "get caught", do you cover all associated costs?
Julia, can i ask for clarification regarding import duty and VAT. Your website mentions that in the event of duty and VAT needing to be paid, you will cover the costs.
As all imports of camera equipment (especially lenses and bodies) are not duty exempt in the UK, how do you process the shipping paperwork? Do you declare items at full commercial value, or as a gift?
Or, to look at this another way, do you put the onus on the buyer to make an import declaration - and if they don't, but "get caught", do you cover all associated costs?
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