Lens recalibration
- Thread starter Nifkin
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- Name
- Ryan
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If its new then ussually it is done under warranty.
I know sigma have been quite good with this as they seem to have the odd few misfocussing bits.
I know sigma have been quite good with this as they seem to have the odd few misfocussing bits.
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- Name
- Alan
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You would be entitled to send it to a CANON service agent such as Lehmanns I believe, if a CANON lens, for checking and calibrating. This would be free of charge if found to be out of the manufacturers tolerances but I guess you would have to pay postage there and back. On the other hand, I would consider sending/taking it back to whoever you purchased it from and let them deal with it - and for them to pay any postage costs if your lens was found to be faulty - but why the pessimism?
The same applies to lenses as every other item purchased from a retailer - if not of the quality described, it should be replaced and no questions asked if new. On the other hand, if in warranty and over a reasonable age - say 28 days - it is up to the seller to get a faulty item repaired at no cost to the purchaser.
Alan
The same applies to lenses as every other item purchased from a retailer - if not of the quality described, it should be replaced and no questions asked if new. On the other hand, if in warranty and over a reasonable age - say 28 days - it is up to the seller to get a faulty item repaired at no cost to the purchaser.
Alan
This sounds like a case of the item being essentially faulty, so you could return it. It's not fit for purpose.
I'm curious where to find the charges for e.g. Canon recalibrating lenses and serving cameras. Must be a bad searcher...
Chaz Photos
Jack Elam
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- Chaz
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You do not have to show there is a fault up to 6 mths after this time you have to show there is a fault