- Messages
- 1,528
- Name
- Malcolm
- Edit My Images
- Yes
MPB have now had 2 of my items for 8 working days.
It's the first time I've used them and I believed the claims on their website about swift turnaround of purchase - and duly accepted 2 quotes, one for £450 and the other for £1125.
Immediately on receipt of the items they confirmed it would be 4/5 working days before the deal would be completed.
On Monday last, after 5 working days, I contacted them asking why I had received no further communication - they said they would immediately put me on a priority list.
Tuesday - same again, nothing from them so I telephoned and they confirmed they would put me on a priority list. I said, "I was put on that list yesterday" - "ah, well we'll chase it up, but you'll get a swift response".
Today - one offer confirmed by email - surprise, surprise, it's the lower priced one. I called them - "what is going on" - "Oh, we're very busy , but you are on a priority list!'
It is so frustrating - why cannot people be upfront with you, do you think we are idiots?
In the meantime I've lost a deal on a body and lens because I'm waiting for their funds - not happy!
It's the first time I've used them and I believed the claims on their website about swift turnaround of purchase - and duly accepted 2 quotes, one for £450 and the other for £1125.
Immediately on receipt of the items they confirmed it would be 4/5 working days before the deal would be completed.
On Monday last, after 5 working days, I contacted them asking why I had received no further communication - they said they would immediately put me on a priority list.
Tuesday - same again, nothing from them so I telephoned and they confirmed they would put me on a priority list. I said, "I was put on that list yesterday" - "ah, well we'll chase it up, but you'll get a swift response".
Today - one offer confirmed by email - surprise, surprise, it's the lower priced one. I called them - "what is going on" - "Oh, we're very busy , but you are on a priority list!'
It is so frustrating - why cannot people be upfront with you, do you think we are idiots?
In the meantime I've lost a deal on a body and lens because I'm waiting for their funds - not happy!