WEX - Incredible after service

[fujilover]

WEX sold me a camera that was not right, bad i know but the service afterwards was nothing short of incredible.

Parts were probably £600+ ( main PCB board and other expensive parts )
2 hours 15 Labour
Calibrated, serviced, checked and cleaned.

Between the labour cost and everything it must have cost what i paid for the camera in the first place.

 

[Sky]

That's a refreshing story.

Well done Wex.

Good customer service is something of a rarity of late . . .

 

[the black fox]

Yeah a few years ago I had a canon 1Dmkiv from them ,the shutter went after about 9 months , they deemed it a uneconomic repair and refunded me in full ..

 

[woof woof]

Good for them

 

[MrDrizz]

Nice to see some praise for a retailer. Too often we only read negative things.

 

[Norkie]

Well done WEX