Where do you get your Elinchrom heads serviced?
I've been using the official The Flash Centre in London for many years but have been losing confidence with each yearly service.
A few months ago I had a service and they returned a head without the original cap on and instead had used a melted & warped protective cap, which broke the locking ring.
A few days ago I discovered as a light fell apart in my hands on a shoot at a clients site, that they had forgotten to add the screws to keep the case closed.
Tonight I got the heads back and discovered that someone forcefully prised the case apart with perhaps a screwdriver, leaving indentations in the plastic and then appears to have stabbed the lighting controls on the back panel with the same screwdriver, scratching and puncturing the plastic.
I'm sitting here just stunned that someone thinks this is an acceptable, professional way to treat someones equipment.
Any thoughts or advice on alternative places for servicing are welcome.
I've been using the official The Flash Centre in London for many years but have been losing confidence with each yearly service.
A few months ago I had a service and they returned a head without the original cap on and instead had used a melted & warped protective cap, which broke the locking ring.
A few days ago I discovered as a light fell apart in my hands on a shoot at a clients site, that they had forgotten to add the screws to keep the case closed.
Tonight I got the heads back and discovered that someone forcefully prised the case apart with perhaps a screwdriver, leaving indentations in the plastic and then appears to have stabbed the lighting controls on the back panel with the same screwdriver, scratching and puncturing the plastic.
I'm sitting here just stunned that someone thinks this is an acceptable, professional way to treat someones equipment.
Any thoughts or advice on alternative places for servicing are welcome.