Recent content by andyc100

the same happened to me in the spring cashback, had the initial email from Canon saying not valid, a week or so later they sent another saying it had gone through without any further chasing from.

didnt query it just accepted the loss until the email came through today saying its been accepted

just to resurrect this thread, following a recent refused cashback claim to canon for a 600 speedlite from Kerso, I have today received out of the blue an email from canon saying that my claim has been accepted and payment expected within 28 days........the proof will be in receipt of the cheque...

Copied straight from their email......but thats not my arguement, my concerns are associated with validity on warranty which is what I discussed with them.....

This is one of their clauses in the T&C's 1.4 All products must be purchased within the UK or ROI from a UK or ROI retailer and must have been supplied and distributed to retailers by Canon UK Ltd or Canon group companies located in the European Economic Area. Please check with your retailer...

Thanks for the heads up just got a couple each of 82's and 77's, seems a good price

They did give a reason and I also phoned them back , the reason they gave was: "We are very sorry to inform you that, although the camera is a genuine Canon camera, it was put on the market outside of Europe and was not intended for the European market. Such products are known as "parallel...

I have just submitted a claim on the spring cashback scheme after purchasing the 600ex-rt speedlite from Ian and received an email from Canon stating that it had been turned down.

Thank you....

Been registered with TP for quite some time but never really became active or posted, I tend post images mainly to flickr and RB, Ive been interested in photography for some years now working in genres of Landscapes but also undertake studio/location work for families etc, also have my own...