Benro leg lock replacement parts?

[-Josh-]

I got an older model Benro recently that's missing one of the leg locks and the plastic shim that should be inside too (3rd pic shows the shim as it should be from one of the other sections). I've gone around in circles online and can't find a replacement part anywhere, but I'm not sure I'm looking in the right place or with the best search terms. Does anyone know where I can get a replacement part from? New or second hand, and doesn't need to be an official Benro part. I'm assuming that there's a standardised thread size across manufacturers?

Thanks for any help!

 

[AndrewFlannigan]

Have you tried the manufacturer: https://www.benroeu.com/customer-support/service-and-repair

 

[-Josh-]

Have you tried the manufacturer: https://www.benroeu.com/customer-support/service-and-repair

Yep, I've sent an email but so far no response!

 

[Canon brook]

Yep, I've sent an email but so far no response!

I’ve been waiting for a part for a while and had an email that there are a few staff back in work this week and they are posting it - always found them really helpful.........