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There has been mention of Fixation in other threads however as far as I know there isn't a dedicated thread from people that have used them. Unfortunately I decided to use Fixation to give my new (expensive) lens a treat, it was second hand so I thought it could do with a service and some lens love generally. I did a bit of searching and found out that their service center was actually a Nikon authorized one which was an added bonus, and as I was going in that direction anyway I thought I would be an idiot to pass up the opportunity.
I dropped the lens into Fixation on the 9th of this month and was greeted by a very nice lady who had really good knowledge of what she was dealing with (I can't criticize the staff for not knowing what they are talking about or being rude). I was told there was quite a long waiting list which I was prepared for anyway. I contacted Fixation three days ago wondering what was going on and also asking them for a quote on a specific part of the lens that was missing (the lens foot). Later that day a technician rang up to tell me that he had serviced the lens and has also fitted the part that I wanted a quote for. I was a little annoyed because although they said I could request for them to dismantle to take off the part they had somewhat pushed me into a corner on this one.
In the end I decided that although the lens foot was extraordinarily expensive I did actually really want it anyway and it would save me the hassle of getting hold of the part from Nikon (they didn't seem to know if they had them or not when I called). I rang up later that day to confirm I wanted the lens foot and also to pay for it all. I was told that the service itself was £63 and the construction of the tripod mount was £66. I thought it was a bit pricey but reasonable for this sort of place. It turned out that with UPS next day delivery the total to pay was a few pence under £200. I have to say I was really shocked about this but perhaps next day delivery from UPS costs silly money :shrug:. I grudgingly agreed to pay the amount and was told that I had missed the courier for that day so I had to wait until the Thursday.
It is now Saturday and unless my calculations are wildly off I should have the lens by now. I believe Fixation is shut for the weekend so I won't be able to get any reply from them about this gazillion pount delivery and because there will be no one in all week I will have to wait until at least next Friday to have any chance of seeing this lens. My advice to anyone thinking of servicing a lens is honestly not to bother, unless something is really wrong there is not point. I have only dealt with Fixation in this case but I suspect quite a few other repair centers will be similar so far as pricing is concerned.
By the time I get this lens back it will have been in Fixation's hands longer than mine :bang:. Sorry about the rant I just feel rather annoyed about paying £200 for not a great deal.
I dropped the lens into Fixation on the 9th of this month and was greeted by a very nice lady who had really good knowledge of what she was dealing with (I can't criticize the staff for not knowing what they are talking about or being rude). I was told there was quite a long waiting list which I was prepared for anyway. I contacted Fixation three days ago wondering what was going on and also asking them for a quote on a specific part of the lens that was missing (the lens foot). Later that day a technician rang up to tell me that he had serviced the lens and has also fitted the part that I wanted a quote for. I was a little annoyed because although they said I could request for them to dismantle to take off the part they had somewhat pushed me into a corner on this one.
In the end I decided that although the lens foot was extraordinarily expensive I did actually really want it anyway and it would save me the hassle of getting hold of the part from Nikon (they didn't seem to know if they had them or not when I called). I rang up later that day to confirm I wanted the lens foot and also to pay for it all. I was told that the service itself was £63 and the construction of the tripod mount was £66. I thought it was a bit pricey but reasonable for this sort of place. It turned out that with UPS next day delivery the total to pay was a few pence under £200. I have to say I was really shocked about this but perhaps next day delivery from UPS costs silly money :shrug:. I grudgingly agreed to pay the amount and was told that I had missed the courier for that day so I had to wait until the Thursday.
It is now Saturday and unless my calculations are wildly off I should have the lens by now. I believe Fixation is shut for the weekend so I won't be able to get any reply from them about this gazillion pount delivery and because there will be no one in all week I will have to wait until at least next Friday to have any chance of seeing this lens. My advice to anyone thinking of servicing a lens is honestly not to bother, unless something is really wrong there is not point. I have only dealt with Fixation in this case but I suspect quite a few other repair centers will be similar so far as pricing is concerned.
By the time I get this lens back it will have been in Fixation's hands longer than mine :bang:. Sorry about the rant I just feel rather annoyed about paying £200 for not a great deal.
