got a huey pro today, ran it on my imac....

as-i-said · 16 Aug 2008

and now everything has gone pink??
any suggestions

jonnyjogpants · 16 Aug 2008

i had no problems with mine sorry i can help

Toothie · 16 Aug 2008

I had that problem when i borrowed my mates i uninstalled it in the end

antc · 16 Aug 2008

I would perhaps suggest running it again and checking all the settings.

as-i-said · 16 Aug 2008

i've run it 3 times, still looks odd

kfridge · 16 Aug 2008

have you tired updating the software that came with it...I know it's new but if might not have shipped with the most up-to-date software :shrug:

as-i-said · 17 Aug 2008

cheers kfridge,ill try that , otherwise its going back

pxl8 · 17 Aug 2008

I think I've seen reports of a pink cast before and it was down to a faulty unit. Probably worth a support call to Pantone to double check.

desantnik · 17 Aug 2008

On Windows you get a little tray tool when Huey is running... if you go into there and look at the preferences there are a range of options for colour setting. Try playing with this, some of the settings make quite a bit of difference - which I have to say suprised me given that I thought it was supposed to produce a single "standard" setup.

Janice · 17 Aug 2008

desantnik said:
On Windows you get a little tray tool when Huey is running... if you go into there and look at the preferences there are a range of options for colour setting. Try playing with this, some of the settings make quite a bit of difference - which I have to say suprised me given that I thought it was supposed to produce a single "standard" setup.

Yes... that seems a bit counterproductive. You buy this because you arent confident to set your monitor yourself to produce correct colours then you have to tweak the thing yourself to set the colours right! :shrug:

desantnik · 17 Aug 2008

I guess they would argue its more to do with the relative colours than the overall effect.

Set to "web browsing and photo editing" there is definitely a pink hint to the screen, I find the "cool high contrast" is the one most comfortable for my eyes.

But if you try clicking on "uncorrected" you can see the difference under any setting - the screen really looses it.

as-i-said · 17 Aug 2008

hi . all
had a look on a xouple of sites, and got some quite usefull tips
ie
be very accurate with the settings, to get the top of a circle to look like the bottom( one of the set up tasks)
and do it in very low light
my monitor is now set and when adjusting a picture( i used a portrait)
the printout was damb close to the screen, so it must of worked?

desantnik · 17 Aug 2008

So you are happy "in the pink" then? Or does what you say loose the pink tint?

Have to say I struggled with my monitors settings to get it right on the setup

Got any pointers to the useful websites?

as-i-said · 18 Aug 2008

hi, no the pink tint has gone, the best site was
this one http://www.northlight-images.co.uk/reviews/pantone_huey_pro.html

gpc1 · 18 Aug 2008

its a faulty unit.

I had the exact same problem. A very very obvious pink tint. I phoned huey, sent mine back to them and they replaced it with a new unit.

The difference is very obvious, beleive me, compared to the faulty unit. For instance, the greys on the windows skin were really pink. Now, they are grey, but a slightly different grey to the uncalibrated screen.

Give huey a call.

Greg