HELP - 30D ERR 99 - Shutter won't stop....

Birty

Birty

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James
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Hi All,

Dont know if anyone can help me ?? :help: I think I may be in mourning....

As I was taking pictures at my sons Ice Hockey game today at Sheffield, as I was taking a shot, my shutter went crazy and just kept going long after I had pressed the button and after a few seconds the ERR99 message came up telling me take out the batteries and re-insert which I did about 20 times in all in the vain hope it would sort my problem out - It didn't !! :bang:

As soon as I put my battery in (even when the camera is switched off) the shutter fires off a couple of clicks and as soon as I switch it back on - off it goes again non-stop clicks !! (with or without a lens on and with or without the memory card in)

I HATE to admit defeat :thumbsdown: but I am guessing that the shutter has gone kaput - I was just wondering if anyone out there had a miracle cure ??

heres hoping ... :shrug:

Thanks
James
 
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My initial thought was that it sounded as if the shutter button was sticking down and a quick Google suggests that said part can be problematic.

There are repair guides/videos out there, but it looks like something to attempt only if you're feeling brave.....
 
It feels like the button still presses and comes back up as usual but as far as feeling brave (I can just about manage a sensor clean - but thats as far as it goes) I am too chicken to do anything else

Thinking a call to Lehmans tomorrow morning ??
 
Call Canon at Elstree instead. Lehmans are a second choice to me unless you intend driving down to Stoke.
 
OK I was just thinking Lehmans because they are closest but maybe I should goto Canon 1st
 
Birty said:
It feels like the button still presses and comes back up as usual but as far as feeling brave (I can just about manage a sensor clean - but thats as far as it goes) I am too chicken to do anything else

Thinking a call to Lehmans tomorrow morning ??
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I think the issue is more to do with the type of switch, they seem to be prone to acting up. One post I read said that the guy had cured a problem with the button by placing the camera in a sealed bag overnight with a sachet of silica gel. It might be worth trying that, as, now that I think about it, I had a similar problem with a Nikon D80 that got wet and it was behaving exactly the same as your camera.....
 
I think that sounds worth a try because to be honest I only usually take photos at ice rinks so maybe it is a bit damp ??

So where do I get silica gel sachets from then ?? :thinking:
 
The sad fact is that, like me, you've probably thrown 100 out over the years :(

At Google type "Silica gel amazon" and you'll see that Amazon sell 'em from 7dayshop, so you can order from Amazon... or 7dayshop...
 
Birty said:
I think that sounds worth a try because to be honest I only usually take photos at ice rinks so maybe it is a bit damp ??

So where do I get silica gel sachets from then ?? :thinking:
Click to expand...

Jessops, 7dayshop etc, or if you've bought any new shoes lately have a look in the box.....
 
woof woof said:
The sad fact is that, like me, you've probably thrown 100 out over the years :(
Click to expand...

You're absolutely right I have thrown what seems to be millions of these out over the years - am on Amazon as I type - for £3.49 I have to give it a try :thumbs:
 
:thankyou: for all the advice guys - will let you know how I get on tomorrow
 
Not sure if I'm right or not, but I was once told if you could get hold of a Pampas Diaper (or other brand), these are full of Silica. Of course you will need to have an unused one. ;-)
 
I've just spoken to Canon and they want me to send it in for an assessment before they provide me with a cost.

However Lehmans told me that it does sound like the shutter has died and a replacement with service and clean will be £162 which wasn't as much as I thought it was going to be so that's looking favourite at the moment

(that is after trying the silica gel route)
 
Lehman's have been good with my 40D. It had a minor circuit board fault which they replaced in a £162 service, then 3 months later the camera threw out one image that indicated the shutter might be going and they took it and replaced it in 48 hours free of charge as it was under the service warranty.

One thing though, both time's it's been away to them the rubber grip has come back loose and I've had to very carefully re-secure it with super glue (carefully placed along so it doesn't cover any screws under the grip that might need to be undone in the future).
 
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