I'm impressed!

[danfell555]

My 18-200mm Sigma died recently, the autofocus just kinda stopped working and it pretended my battery was dead every time I attached the lens...

So I went into Jessops today, which was where I got it from, and asked them what was wrong. The guy said he couldn't see any signs of damage and didn't know why it wasn't working. He popped over to the lens cabinet pulled out a brand new one and said 'there you go!' and that was that.

In and out in 5 minutes

 

[mmcp42]

sounds like a result
one up for Jessops!

 

[Amythyst]

You can't argue with that service!

 

[bradleysmith]

5 minutes you say? Hmmm, bit slow ;-)

 

[Dom]

Awesome. I must admit whenever I use Jessops they are very good.

 

[mid_gen]

They aren't the cheapest, and the staff aren't very knowledgeable in my experience....but they've always done the basics right in terms of customer service well for me.

 

[wegotitugetit]

good servie there my jessops has 4 lenses all genuine canon and thats it its a very small shop

 

[mastertrinity]

they did that with my faulty jessops cf card, it got corrupted i spoke to jessops staff and they said "here you go" and gave me a new one.

 

[marcusp13]

My friends 18-200 sig died on her the other day. wiiierd

might just tell her to do the same

 

[CSB]

I had this kind of service when the flash on my 400D stopped working. The guy had a look and promptly swapped it for a new body. Occasionally they are competitive price wise and the service has been good so far

 

[andy_fozzy]

My friends 18-200 sig died on her the other day. wiiierd

might just tell her to do the same

What DIE



When I got my D40 from them, there was a HUGE dust bunny on the sensor. Showed up in every shot. I took it back to the shop and he gave me another one, no questions.

 

[OutLore]

Your dead one is probably back in stock now