You won't get a response.
I was wondering the same as I've been waiting a short while
You'd think in todays world, they could set up an automated response and at least you'd know they had received it !:razz:
If you ring up their service operation, they can tell you where your lens was sold (if it wasn't grey).
Yep, will do that tomorrow. Bought it from Warehouse Express so not expecting problems, but bough the last one from a reputable UK dealer so not taking it for granted.