Speedgraphic.co.uk

[BobR]

Just thought I would give you the heads up on some great service from the above firm.

Bought my Slik400 tripod & head from them about 3 weeks ago - they even haggled over the price and chucked in next day delivery for nothing.

A couple of days ago the lever that retains the shoe in the head plate broke. I think the moulding was duff to be honest.

One email outling the problem and within 10 minutes I had a reply letting me know that a replacement head was going in the post. They also have a freepost address for returns.

Well impressed.... the head arrived this morning as promised just in time for the weekend!

Bob

 

[CT]

Great to hear about good after sales service like that.

 

[Warspite]

Good to hear stories like these, with everyone being so cut throat these days its good to see the service doesnt end once the product has been dispatched

 

[Matt]

good service goes a long way, full marks to them!