DigitalRev offers the convenience of shouldering these fees on your behalf by sending it via DDP (Duty Delivery Paid). This means that the sender is the one that pays any tax excise, not recipient. The express courier will bill us directly and never request the recipient for payment. This means...
Hi guys,
The priority handling for forum member at Talkphotography forum only applies to Website's orders, which we offer first class of service in comparison to other channels. Therefore, we would highly recommend you in purchasing directly through our website - http://www.digitalrev.com/ and...
Hi,
OP, would you please kindly send me a PM with your order #? I would be glad to look into the case for you.
Currently, I have already sent this thread to our team for trying to locate your order from the information here. But, it would be easier if you can provide me the order number...
Hi,
Thank you for sharing our price with other forum members. I just want to clarify that the voucher code has already been expired.
You can feel free to shop on our bundles to receive extra savings. :)
Hi Cagey75,
I would like to confirm with you that the prices for Ireland are all inclusive, so that the prices shown on website are the final you'll have to pay for the items. :)
Hi Simon,
I came across to your post and can clarify to your question that we offer our DigitalRev's 12 month local warranty, which you can repair your camera for manufacture defects locally at your convenience. For more details, you can refer to our terms at...
For UK customers, the prices listed on website are all inclusive. The priority handling refers to a prioritize in processing your orders as forum members.
The outlet prices may not include the import handling charges, so you'll have to pay the amount upon arrival to you, which the total...
Hi Richard,
Do you mean that you have tried sending an email address to CS01@digitalrev.com and it didn't work? Did you receive a bounce back of the email? Please let me know and I can check it for you.
As for priority handling, please send me your order # via PM and I can arrange that...
Hi Dem,
As an online retailer, we check on all orders manually in order to confirm the right information for shipping and prevent fraudulent payments as stated by other forum members. Our team has full procedure and guidelines in checking each order. Im sorry to hear that your order...
Hi Ben,
I have looked into your order and noticed that it was placed on Saturday. Sorry for the delay due to a long weekend on Monday, your order was processed and shipped immediately on Tuesday. :)
Hi,
Our security team does check every order before dispatching them. If any order didn't go through the security check, we can only request for bank transfer payment for those specific orders.
As forum members, we offer priority handling and information via forum sometimes do help with...
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