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Well that may be ok for a business that can swallow it, but not an individual seller ! What happens when the camera is returned and its not in its original condition. I agree PayPal always agrees with the buyer, for reasons only known to them, but that doesn't do the seller any good, I would say if the buyer isn't providing any evidence they are clearly a scammer, and it's not great when your on the receiving end, I've experienced that myself, not from ebay but unfortunately on here a fee years ago, someone trying it on lying about a lens I sold, only because he found another one cheaper elsewhere, fortunately for me with my feedback, and backed up from another member, who had experienced similar from said scammer, it worked in my favor, its just not fair when your an honest seller having to put up with this crap !all the buyer has to do is open a return request with eBay and send it back and the funds will be removed from your account
What should happen or what does happen? The only thing I've found that gives sway with eBay's policies and AI written responses to emails is to report it as fraud to the police (if that's what you believe it is) and attach the crime number. Even then it's very difficult to get a human response - and extremely time consuming.What happens when the camera is returned and its not in its original condition
Well that may be ok for a business that can swallow it, but not an individual seller ! What happens when the camera is returned and its not in its original condition. I agree PayPal always agrees with the buyer, for reasons only known to them, but that doesn't do the seller any good, I would say if the buyer isn't providing any evidence they are clearly a scammer, and it's not great when your on the receiving end, I've experienced that myself, not from ebay but unfortunately on here a fee years ago, someone trying it on lying about a lens I sold, only because he found another one cheaper elsewhere, fortunately for me with my feedback, and backed up from another member, who had experienced similar from said scammer, it worked in my favor, its just not fair when your an honest seller having to put up with this crap !
I'm not sure what overlapping is? Is it not advancing the frame far enough?
Either way, all the buyer has to do is open a return request with eBay and send it back and the funds will be removed from your account once the tracking number shows it as delivered. Whether it's faulty or not is immaterial, it's just what the buyer claims. We get a lot of cameras returned as "not working" when there's nothing wrong with them and we go on to resell them without issue. We get many folks claiming there is an issue and wanting a discount. Depending on what the item is, we either get them to return, or we refund.
What do they want? To return it, or a partial refund? If the latter - then I'd be suspicious - especially if you know it was fine when you sent it. Just get them to return it and hope it's not damaged, because proving that it was them that damaged it could be almost impossible. eBay always side with buyers I'm afraid.
I would never advise anyone to sell high value items privately - especially cameras. Using reputable PX companies like Ffordes or WYC (for film) or Wex (for digi) will lose you a few quid for sure, but it's hassle free. A large amount of my time is spent dealing with dodgy buyer "issues".
Hope it goes well for you Jake.
Absolutely. And considering the vast amount of dodgy sellers on eBay, that's probably a good thing. It's just unfortunate for the OP in this case.Seems it works two ways
Thanks for the responses everyone. Had a think last night and I’ll ask the buyer to do the following:-
Video of the camera showing SN. Then load film, mark the film in line with the shutter with a sharpie. Advance the film. Repeat a few times.
This should show the film is advancing properly and spacing correctly.
If they’re hesitant to do this - I’ll demand they return it and take the financial hit.
That is correct but I don’t see the relevance here. Resellers can try and con you out of hard earned money just the same as any other person.if he/she are/is classic_photography_england they look like an eBay reseller as they have 733 items for sale currently
when you click on classic_photography_uk you get classic_photography_england
so he would be buying to sell on - he usually has a lot of Leica film stuff for sale
That is correct but I don’t see the relevance here. Resellers can try and con you out of hard earned money just the same as any other person.
I would suggest meeting up but I’ve already had the excuse that they were in hospital and unable to pay - despite actively bidding in the last moments. And I’m away for business this coming week which might take too much time for them if the problem is genuine so just want it resolved to everyone’s satisfaction.
No offence meant.relevant?? - I was just adding a little more information as I thought that it might be useful - I won't bother next time Jake - ignore list!!
773 items for sale - mostly Leica film stuff - the buyer obviously has a knowledge of Leica film camera equipment
Ignore list? Talk about petty ..relevant?? - I was just adding a little more information as I thought that it might be useful - I won't bother next time Jake - ignore list!!
773 items for sale - mostly Leica film stuff - the buyer obviously has a knowledge of Leica film camera equipment
If I had my sceptical head on… as a Leica ‘specialist’ he might be robbing mine for spares and returning me a defunct camera.
With my sceptic head on, I suspect the profit he can make from your camera isn't what he thought. Either that, or it really did take a knock in the post and something is wrong with it.
Unsure if you can change feedback. I always hold off until something is delivered whereas others usually comment “Great Buyer” right away.In fairness, that seller has very decent feedback. +734 with 3 negs doesn't sound like a rip-off merchant.
That’s a good point. In the messages he did comment that my packaging was top notch. I made use of the warehouse at work and went overkill but it was worth it.
I just find it strange to expect a sizeable chunk of money back, with zero evidence. As a ‘specialist’ you’d surely have a tried and tested route for providing evidence of the damage as no doubt he’s come across this situation in the past. Surely others didn’t bend over at the first request.
If he uses eBay regularly he'll know that there's no need to supply images, evidence or anything else. He can just return it if he's not happy. All that stuff about not accepting returns is rubbish as the caveat is that if it's not as described, or not working, anyone can refund anything. We get returns started and stuff sent back as "not as described" with no comms, no evidence, and no explanation. Obviously if he wants a partial refund, that's up to you to accept - and without any evidence, I'd be telling him to do one.just find it strange to expect a sizeable chunk of money back, with zero evidence.
It may well be a genuine issue, but reading between the lines imo it just sounds like he wants a few hundred quid knocked off the price.
It sounds that way.Agreed, sounds like he just wants a few hundred knocking off the price. Offer he return it in same condition as he received it and offer full refund. I'm guessing he'll resist as he wants the camera just at a lower price.
Can't personally see why he'd have a problem with you collecting it in person although he may just want to do everything by the eBay book, of course.