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- Name
- John
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my FIRST ORDER of 8 rolls of various 35mm film ( all standard stuff like XP2 and EKTAR 100) for £43 .............from ag on 24/07/16
order was acknowledged on 25th ...BUT advising it was ''PENDING''
''...We want to let you know that your order 33643/240716/78 status is currently PENDING ADVISED
This is because we are waiting for more stock for one or more of the items you have ordered.
Sometimes this is because you may have ordered more of an item than we have immediately available.
More stock is either on order from the manufacturer, or will be ordered upon receipt of your order and as soon as it is available we will ship the complete order to you.
Normally it is only a short delay as we are receiving deliveries almost every day....''
the website showed all in stock at the time...IIRC
the T&C did not address part-shipments
''..or will be ordered upon receipt of your order ..' is poor practice
it's now 30/07/16 with no further update
not too impressed ... not a complaint as such - just saying you should be aware delays are possible
order was acknowledged on 25th ...BUT advising it was ''PENDING''
''...We want to let you know that your order 33643/240716/78 status is currently PENDING ADVISED
This is because we are waiting for more stock for one or more of the items you have ordered.
Sometimes this is because you may have ordered more of an item than we have immediately available.
More stock is either on order from the manufacturer, or will be ordered upon receipt of your order and as soon as it is available we will ship the complete order to you.
Normally it is only a short delay as we are receiving deliveries almost every day....''
the website showed all in stock at the time...IIRC
the T&C did not address part-shipments
''..or will be ordered upon receipt of your order ..' is poor practice
it's now 30/07/16 with no further update
not too impressed ... not a complaint as such - just saying you should be aware delays are possible