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During the processing of your order we have discovered the item(s) listed above are not currently in stock to be dispatched. If the product is still shown on the website with a lead time of less than 99 days then it is out of stock, however if it no longer appears when you attempt to search for it or it has a lead time of 99 days, it is now discontinued.
Please note: At the time of this email the above product was out of stock, however things may have changed and the item(s) may now be back in stock. If your order status is showing as "Payment Taken" this means the item is available and your order is being processed. Therefore you may ignore this email.
Where possible we have already allocated any other items on your order for 48 hours (this only applies to products held in our own warehouses). This gives you the opportunity to remove/replace the out of stock item(s) for one that is available, without losing the items you have already ordered.
If you do not change your order within 48 hours from time of placement we will remove any allocatation and make this stock available to other customers orders.
Please click on the link below to view your order, from here you have the option to remove/replace these items individually, cancel your order, or place all of your ordered items back into your shopping cart and start again (if you take this option then all allocation will be lost - allocation is only maintained if you remove/replace the out of stock item). Alternatively you may leave your order as it is and as soon as ALL items are available we will dispatch the order directly to your door.
PLEASE NOTE: we will only ship your order ONCE ALL items are available and we do NOT process payment until ALL items on your order are in stock and ALL the goods are available for dispatch.
We attempt to re-process your order every 30 mins (approx), this email will only be sent to you each time the situation changes, if you are happy to wait then there is no need to contact us.
That's strange it's still telling me there are 19 left......and there was 39 people viewing them yesterday, would have thought they'd all be gone by now.minimeeze said:Just ordered two - thanks Marcel
Steep said:No shop has to sell you anything at the price advertised unless they agree to do so i.e. take the money. This is meant to cover them against mistakes (which do happen)
If you see the price on the ticket and the assistant says oh sorry that's a mistake it's tough luck for you. If the assistant says certainly that will be x pounds and takes your money, it's tough on them.
My ebuyer order now has a delivery date of the 20th on it but still shows allocated, fingers crossed
I bought a TV from the homebase website last year. It was listed at some silly amount and with shipping charges it only came to £5.50 or something.So if they've taken your money, they have to honour the contract. If all you have is an order 'acknowledgement' or some such, then you're out of luck I'm afraid.
Marcel said:Basically it all rides on contract.
If they advertise a product for a certain price, that is known as an "invitation to treat" or something like that. That's all. They don't have to honour anything yet.
However, as soon as a contract is formed, then they must fulfil their part of said contract, and that is by supplying the goods.
Usually, it's accepted that a contract is formed, when payment is accepted.
So if they've taken your money, they have to honour the contract. If all you have is an order 'acknowledgement' or some such, then you're out of luck I'm afraid.
That's why alot of places now, don't properly accept your order until payment is made, and actually state that a contract isn't formed until they take payment.