450D Control Wheel

MattF · 15 Apr 2009

Hi,

Intermittently, the top control wheel on my 450D has been playing up. I will take a picture and suddenly the wheel won't change any settings. The camera needs to be turned on and off to resolve it.

This problem has been happening a few times within the past month or so and is starting to concern me; should I return my camera body to Jessops under warranty or should I just live with it?

Thanks,
Matt

Welsh Dan · 16 Apr 2009

Return it under warranty without question.

MattF · 16 Apr 2009

If in the shop, I am not able to show the problem to them, as it is intermittent, would they still take it on my word?

Welsh Dan · 16 Apr 2009

I take in PC's with intermittent problems all the time and do my best to reproduce them, so yes they should.

MattF · 16 Apr 2009

Ok, thank you for your help, I shall return.

Lufbrarunner · 16 Apr 2009

Do you have a grip attached ?

MattF · 16 Apr 2009

Yes I do.

Uneducated_Rick · 16 Apr 2009

Canon grip or third party?

Try cleaning the contacts on the grip - could be causing a conflict

andyred · 16 Apr 2009

MattF said:
Yes I do.

Does the fault occur without the grip attached, using the genuine battery ?

If yes, as above, would def take back straight away

MattF · 16 Apr 2009

Thanks for the replys.

Uneducated_Rick said:
Canon grip or third party?

Try cleaning the contacts on the grip - could be causing a conflict

3rd party Phottix grip. I shall try cleaning the contacts.

andyred said:
Does the fault occur without the grip attached, using the genuine battery ?

If yes, as above, would def take back straight away

I shall try removing the BG and using the camera with the Canon battery for a while see if the problem occurs.