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- Alex
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Okay, I wanted to submit a topic for discussion. Namely Jessops.
I hear alot of smack talk towards Jessops on this forum, don't get me wrong I love everyone on here. I love the diversity of taste, opinion, ingenuity and fruitful attitude everyone portrays. I consider you all artists and all artists paint their own style.
The topic I wanted to discuss however, is Jessops is obviously the most well known Photography/Camera depot in England, but what are your opinions on them? How do you feel as a customer (or maybe even an employee)? What is it you like, what is it you don't like? What would you change?
For me, I love being able to walk into a camera shop and touch everything, to get an ergonomic test drive of a 550D or a D3100 or a 7D or whatever and also the lenses. They have a very extensive range on offer in some stores and I have personally experienced the helpfulness when a staffer will allow you to mix and match a lens and camera combo to try one out.
I don't like however, the cost of most items (which is obvious, but their deals are absolutely brilliant, especially around this time of year) but also the customer service. I went in the other day to inquire about a 60D (for my Dad..) and when I asked him [the bloke that greeted me] any question regarding the camera, it took him atleast 2 minutes to answer me. No joke, he had to refer to his computer on some information that anybody could remember as a mental note. Those that are wondering, I asked him about the video and what resolutions/fps it could shoot at.
So, what are you opinions on Jessops? And what real world solutions would you suggest they do. Not offer free pints when they walk in, be realistic.
Thanks!
I hear alot of smack talk towards Jessops on this forum, don't get me wrong I love everyone on here. I love the diversity of taste, opinion, ingenuity and fruitful attitude everyone portrays. I consider you all artists and all artists paint their own style.
The topic I wanted to discuss however, is Jessops is obviously the most well known Photography/Camera depot in England, but what are your opinions on them? How do you feel as a customer (or maybe even an employee)? What is it you like, what is it you don't like? What would you change?
For me, I love being able to walk into a camera shop and touch everything, to get an ergonomic test drive of a 550D or a D3100 or a 7D or whatever and also the lenses. They have a very extensive range on offer in some stores and I have personally experienced the helpfulness when a staffer will allow you to mix and match a lens and camera combo to try one out.
I don't like however, the cost of most items (which is obvious, but their deals are absolutely brilliant, especially around this time of year) but also the customer service. I went in the other day to inquire about a 60D (for my Dad..) and when I asked him [the bloke that greeted me] any question regarding the camera, it took him atleast 2 minutes to answer me. No joke, he had to refer to his computer on some information that anybody could remember as a mental note. Those that are wondering, I asked him about the video and what resolutions/fps it could shoot at.
So, what are you opinions on Jessops? And what real world solutions would you suggest they do. Not offer free pints when they walk in, be realistic.
Thanks!