I sold a Sigma 18-200 to a guy on a forum (not this one) for £80 inc RMSD. He got the lens fine, accepted delivery etc. etc. Then a week later he PMed to say he'd bought the wrong mount and needed Nikon. The ad had clearly said Sony, but as it's an easy mistake to make and I was in a good mood I offered to take it back and offer a refund of £10 less than paid (£70) to fund the special delivery I'd paid to get it to him. I also clearly stipulated that it needed to be returned special delivery.
Now I had sent it in a box, special delivery, and the lens was like this:
It came back just wrapped in - albeit a LOT - of bubble wrap and parcel paper. it was also posted recorded delivery, and inside it was like this:
Part of the body has been dented just inside the filter thread. I know the lens cap either came off in transit or was packed loose and I suspect this was the object that caused the dent.
My issue is I'm a bit annoyed it hasn't come back as I requested special delivery and it isn't in the same state as when sent. That means I'll need to rephotograph it for sale and probs won't get the same price for it.
I've offered a refund of £10 less than the original refund (£60) or to return it to him (at his expense) for him to sell on - is that fair?
Would appreciate some advice!
Now I had sent it in a box, special delivery, and the lens was like this:
It came back just wrapped in - albeit a LOT - of bubble wrap and parcel paper. it was also posted recorded delivery, and inside it was like this:
Part of the body has been dented just inside the filter thread. I know the lens cap either came off in transit or was packed loose and I suspect this was the object that caused the dent.
My issue is I'm a bit annoyed it hasn't come back as I requested special delivery and it isn't in the same state as when sent. That means I'll need to rephotograph it for sale and probs won't get the same price for it.
I've offered a refund of £10 less than the original refund (£60) or to return it to him (at his expense) for him to sell on - is that fair?
Would appreciate some advice!