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.......... i get to return my tv to argos seven years after buying it because it broke?
Not quite 7 years... but 9months later returned for a refund 9 months later.... I did but it wasn't a TV.....
.......... i get to return my tv to argos seven years after buying it because it broke?
Question:
Assuming it was a DSLR that was sold, how on earth can a flash get broken when its a pop up one and likely to be in the closed position and well wrapped????
had similar experiences when selling stuff on the internet myself (sold plenty and the majority problem free). it's not a nice thing to do, but you have to share your bad experience of the buyer with the forum before they bad mouth you. most people are happy with their purchases, but some seem to think that because they got a bargain there's something dodgy going on and so at the first sign of anything going wrong it's your responsibility. you're doing everyone else on the forum a favour by telling them of this trouble maker. what next, i get to return my tv to argos seven years after buying it because it broke?
Looks like another shop that actually know the law, I was dumbfounded when the shop I returned my PSP Go to just took it and gave me a brand new one without fuss.Not quite 7 years... but 9months later returned for a refund 9 months later.... I did but it wasn't a TV.....
The question would be whether the Distance Selling Regulations apply to an individual, I don't know the answer to that, but it may well be the case. I would presume, if the regulations did apply, that the OP did provide confirmation of sale to the buyer before the goods were shipped, which means they get a 7 day cooling off period.
i get to return my tv to argos seven years after buying it because it broke?
Thanks for that clarification.As an aside, there are a few posts here about distance selling regulations. These don't apply to sales by a private individual as opposed to a business.
And that's why I love the UK, our consumer laws are just brilliant.Technically yes you could under the Sale of Goods Act but only if you could prove that :
a) 7 years is a reasonable life expectancy for a TV.
and
b) The fault that led to the failure was present at the time of purchase.
To the OP, I think you have the moral high ground here but how you deal with it depends on how much you want to build your reputation on that site and how helpful you feel inclined to be. You could always try talking him through what he's doing that leads him to believe that the flash is broken . . . I bet the outcome would be something to do with the settings he's using.
The cheque-clearance issue would have been a red-flag for me also BTW... and not just from the perspective that anyone without the nous to perform a simple online BT is perhaps not someone I'd want to be selling sophisticated Digital Photographic equipment to
Bit hard if you don't bank online or telephone and a considerable amount of people still avoid it for security purposes including the head of Barclays Fraud department
A generalisation too far methinks
I would hazard that most people who use DSLR cameras (and would therefore use a PC or Mac) bank online these days...it's not that much of a stretch...