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We’ve been looking for a new Sofa and have visited the common national stores (Sofology, DFS, SCS and Furniture Village) and like a couple of sofas at Sofology, however when you look online and real reviews (not trustpilot that just review sales) there’s a hell of a lot disgruntled people complaining about the aftercare for defective items saying that they weasel out of any claims and are very dismissive.
On further searching the reviews for all the other stores are similarly as bad. Are there no decent Sofa companies or is it just a case of only those with complaints will post online? We’ve looked elsewhere such as Next, IKEA, John Lewis but none have anything along the lines of what we’re looking for.
Does anyone have any experience or thoughts on this please?
On further searching the reviews for all the other stores are similarly as bad. Are there no decent Sofa companies or is it just a case of only those with complaints will post online? We’ve looked elsewhere such as Next, IKEA, John Lewis but none have anything along the lines of what we’re looking for.
Does anyone have any experience or thoughts on this please?