Anyone know if there is Sony complaint email ad?

[p1tse]

As per title.
thanks

 

[Nikon Ken]

Don't know but I'm sure if you look at their web site there will be a process set out.

If I have a complaint, and am getting nowhere, I email the CEO - link here to CEO email addresses - usually brings a quick and fair response. I would only use that route having followed normal procedure.

Hope this helps.

Ken

 

[Alastair]

Link.

"Complaints departments" went a bit out of fashion, you'll now need to work through Support.

How do I make a complaint relating to consumer products?



FOR PLAYSTATION - Click Here
FOR VAIO - Click Here
FOR SONY ERICSSON - Click Here

FOR OTHER CONSUMER PRODUCTS: In the first instance, the best way to make your complaint would be to contact the Sony Customer Information Centre on 0845 6000 124

To help us to help you, please provide us with relevant details such as:
•model numbers
•proof of purchase
•repair agent details
•job references
•order numbers

If you prefer to write or if calling us is difficult for you, you can send us an e-mail via the 'Contact Us' tab in this area of our site.

If none of these are feasible, or if responses to the above methods have proved unsatisfactory, you can write to us at:

Sony Customer Relations
Sony Europe Limited
Jays Close
Viables
Basingstoke
RG22 4SB