Anyone used Fixation repairers, London?
- Thread starter GHP
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they are very good,
basically the more expensive the camera is , the quicker the turnaround. I had a shutter fixed on my 5d mk ii recently, got it back in about a week
basically the more expensive the camera is , the quicker the turnaround. I had a shutter fixed on my 5d mk ii recently, got it back in about a week
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- Name
- Jonathan
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Yes. No worries.
Ask them for an ETA when you book in. They have different wait times for Nikon and Canon because of different techs.
Ask them for an ETA when you book in. They have different wait times for Nikon and Canon because of different techs.
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- Name
- Hugh
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what he said. They're also very good at keeping you informed, and if you ask they'll provide an estimate before starting work
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- Name
- Lewis
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I've had 3 or 4 things send there over the years and been pleased with the service each time.
OP
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- Gary
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Thanks to all for the helpful replies.
I'm not bothered about the cost, as the camera is only 5 weeks old,so it's a warranty job, but the turnaround time is key for me.
It's local (ish) to me (a tube ride away) so I will contact them and take it down myself.
Thanks again,
Gary.
I'm not bothered about the cost, as the camera is only 5 weeks old,so it's a warranty job, but the turnaround time is key for me.
It's local (ish) to me (a tube ride away) so I will contact them and take it down myself.
Thanks again,
Gary.
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- Name
- Gerda
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I used them to check my 70-300mm lens, and am happy with the service they provided. No charge as was in the warranty period.
OP
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- Name
- Gary
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Well, here's an update.
Took my D7000 in to Fixation repairs yesterday (Monday) for a back focus issue.
Dropped the camera off at 12:30, and got an e-mail from them tonight, (Tuesday) at 17:30 to say I can go and pick it up tomorrow.(Wednesday)
There WAS a back focus problem, which they say has now been adjusted.
Now THAT is what I call a good turnaround.
So a big thanks to all involved.
Took my D7000 in to Fixation repairs yesterday (Monday) for a back focus issue.
Dropped the camera off at 12:30, and got an e-mail from them tonight, (Tuesday) at 17:30 to say I can go and pick it up tomorrow.(Wednesday)
There WAS a back focus problem, which they say has now been adjusted.
Now THAT is what I call a good turnaround.
So a big thanks to all involved.
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I have used them once, for full servicing 40D. They done a good job cleaning it, inside out, even body rubbers were looking pristine after it but over charged me. I have requested to be contacted if job exceeds £150, never happened and it was surprise then they told the bill of £164 on collection body (cleaning, new focus scree, shutter button). The booking sheet even had the line about cap. After talking for 10 minutes about it, still had to pay the full amount, adjustment wasn't done. One off situation with administration error? Probably.
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- Mark
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More likely, seeing that Fixation is predominantly oriented towards the professional market, that they assumed the cap was Ex VAT.
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They asked this question: VAT included or not. My answer was "included" as it rounds up the sum
OP
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- 1,864
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- Gary
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Well, I picked up my D7000 today, and it appears to be a lot better than before.
It is now sharp, and on initial test shots, even sharper than I was expecting!!
I am now a happy bunny, and I'm looking forward to getting out there and taking some decent pics.
Very pleased with the service from Fixation, and a very nice bunch of people they are too.
My new problem is that I don't know what excuse to use now when my shots are cr*p !!
It is now sharp, and on initial test shots, even sharper than I was expecting!!
I am now a happy bunny, and I'm looking forward to getting out there and taking some decent pics.
Very pleased with the service from Fixation, and a very nice bunch of people they are too.
My new problem is that I don't know what excuse to use now when my shots are cr*p !!
Nice to see such good reviews for them as I gave them the go-ahead to repair my 17-40mm lens yesterday. Found them through a recommendation from this site as well so hopefully when it comes back I can add to the list of people who have had a good experience.