I see your point but I would have said it's not that they're inherently unstable that's the issue but more that there's a lack of quality assurance (it's one of the ways they cut costs) so you have better odds of finding a lemon and a harder time resolving any issues when dealing directly.
I feel we've veered off the original subject somewhat, I wouldn't recommend a beginner to buy directly from China unless their main goal was to save money which the op clearly stated is not the case as they have a more than ample budget.
Yes, we've gone way off topic, but I do feel that I need to address Redsnapper's latest 'offering',and then maybe we could stay on topic?
The good thing about the likes of Lencarta offering 3 year warranty on the goods they buy from China is that is give myself and others the confidence to buy the same goods direct from Chinese suppliers and enjoy the financial saving.
The way I look at is, If the photo gear Lencarta imports from China was unreliable, Offering long warranties on that unreliable stock would financially cripple small company like Lencarta, who rely heavily on importing Chinese made photo gear.
Even though I have never bought Lencarta goods I have to thank them for helping me helping me to save money.
You keep saying things like this but you've never addressed any of the points that I've made in response.
It's pretty clear to me that you're happy to evade import duties and VAT by buying from dodgy foreign sellers - OK, that's just a morality issue, we aren't all the same.
"The good thing about the likes of Lencarta offering 3 year warranty" There is in fact no "likes of Lencarta", there's just Lencarta, we stand alone, with the possible exception of Bowens, I don't know what they are doing these days. AFAIK the only other firms selling imported Chinese gear, who offer any kind of warranty, offer warranties that are far from what they appear to be. Just for example, 2 that I've looked at don't include wear and tear, which means that the warranty doesn't cover people who actually use them... And one "3 year warranty" is in fact only as long as the warranty offered by the Chinese factory, which is 12 months on some components and nothing on others.
You clearly don't understand how business works. Some suppliers just go for volume, selling to members of the public, fair enough. They'll get the odd repeat order, but because most of the stuff they sell is beginner level, they rely more on new people taking up the hobby than on repeat business. We're the opposite, we have an extremely loyal customer base, and our
average customer places 11 repeat orders with us. Our customers include amateur and pro photographers, the very biggest studio chains, Education, military, HM Government - all these people expect and get both a high level of technical support and good customer support, so for our business model to work, we need a real warranty.
Yesterday, for only the second time in over 4 years, one of our customers had one of our totally unique, patented light stands fail. The cost of replacing that, as a % of the number sold, is totally insignificant. But complex electronic equipment
does fail and we either repair or replace it, no quibble, for 3 years, and after that we repair it at cost. The only reason that we are able to do that is that we've sent our engineers to the factories to learn how to carry out these repairs, we've got the spares, the technical and human resources and the factory drawings, which nobody else has, AFAIK. If we hadn't spent this money then we wouldn't be able to offer our warranty, end of.
Also, we spend money on product development. We see weaknesses, which sometimes are obvious to everyone except the factory, and sometimes they become apparent through actual use, and because we are photographers we identify and fix problems that others haven't seen, and we're willing to pay extra to get better components in our lights where these are needed.
So, the failure rate of many of the Chinese made lights is way higher than you think. You wouldn't believe how many people, who think that they're saving money just like you, get in touch with us when their expensive equipment goes wrong. It doesn't do them any good of course