Canon 1Dc - shutter problem?

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Ross
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Okay, hoping you folks can help me here.

I've got a 1Dc and it's having some problems.

The vertical controls stopped working, but after googling this issue I followed some guys advice to run a bit of foil under the vertical shutter release. This did actually work (for reasons unknown to me!). However, after replacing the battery it stopped working and the "fix" no longer works.

I've also been getting error 99s with all lenses especially the 400mm when I point it above the horizontal. Initially I thought this was a contact problem, but I've had no problems with the lenses on the 20D. This happens in both vertical and horizontal shooting. The errors are intermittent and I can take quite a few photos with no error then get an e99.

I've put it into AJ Johnstone (and am now regretting it as their reputation isn't great). I put it in on Tuesday and they've still not even looked at it. When I phoned to check on it I was told that they do their estimate work on a Friday. I then phoned on Friday to ask if they'd had a look at it yet - "no you'll be e-mailed" was the response.

According to the foxbat actuation counter (http://www.foxbat.me.uk/2.0/index.php#/freesoftware) the camera has done 25,420 actuations which seems pretty low for the shutter to be failing.

However, that is exactly what the tech suggested when I checked it in. I'm not so sure and I wonder if anyone has any thoughts on the matter?

If it is the shutter does anyone know what a new shutter will cost roughly?

Thanks muchly in advance!
 
If you find the repairers it's currently at aren't good, send it to Fixation - great service and straight up.

I had a mirror box replaced in my D2x - not sure if that also contains the shutter - but nonetheless, it's a major part and surprisingly it was only £240. Had to pay another £70 or so for new grips and seals - the perils if a pro body....
 
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If you find the repairers it's currently at aren't good, send it to Fixation - great service and straight up.

I had a mirror box replaced in my D2x - not sure if that also contains the shutter - but nonetheless, it's a major part and surprisingly it was only £240. Had to pay another £70 or so for new grips and seals - the perils if a pro body....

If it's £240 I'll probably go for it. I'm hoping I'll be provided with an estimate and a description of the problem so I can get in touch with Fixation (who I haven't heard a bad thing about!) and see how much they'd charge for it. Sadly I think the current repairers aren't going to be anywhere near as cheap - I put my 20D in a few years back for sensor cleaning (never again!) and it cost £50. I do it myself now, but if it costs that for such a simple service I dread to think of the cost for a shutter replacement.
 
Update:
Still no news from repairers. Contacted them last night to say I wasn't best pleased and was now wishing I'd used Fixation (in nicer terms of course!). I asked for a rough idea as to when I'd hear something about my camera and they responded this morning!

"Thank you Mr Murray, you shall receive an estimate this morning by e mail…"

Last I checked, Hope Street was in the same time zone as the rest of the UK, so unless they've forgotten about it then it's not looking like good news. If they have forgotten about it and I don't get any info about it by tomorrow morning I'll be swinging past to collect it and I'll let them know I'm taking it to another repair outfit.

Anyone who lives in and around Glasgow and you need your camera repaired - don't bother supporting your local business and send it somewhere with some decent customer service!
 
Update:
They've sent my estimate - quite eye watering: total cost £577.56
Seems they need to replace the vertical release assembly and the mirror box. Obviously I'm not going to be getting that repaired - almost twice what I paid for the camera!

Absolutely gutted - don't know what I'm going to do. Any thoughts?
 
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