Canvas scratches - help.

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Murray
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Does anyone have any tips or advice on how to fix scratches on a printed canvas?

I got it delivered today and it was in shocking shape. It was dented in one place, sagging in others and it's got random scratches all over.
IMG_0098.jpg


I managed to take the sag out of the canvas by spraying the back of it with water and letting it dry, so now all that's left to fix is the scratches. They're only really visible in certain light. Here's a better view:
IMG_0117.jpg


Anyone got any thoughts?

Edit: Just to add, the company who supplied it know about the damage and are sending out another one. I would just like to try and fix this one as good as possible too.

[footnote]Edited by Blukoo on Friday 24th August 18:59[/footnote]
 
TBH I'd just scrap it once the new one arrives :shrug: my biggest concern is that it doesn't look very taught on the frame, now the two that I've got are perfectly tight on the frame no play in the canvas like there appears to be in this one :thinking:
 
TBH I'd just scrap it once the new one arrives :shrug: my biggest concern is that it doesn't look very taught on the frame, now the two that I've got are perfectly tight on the frame no play in the canvas like there appears to be in this one :thinking:

As I mentioned in the original post, "I managed to take the sag out of the canvas by spraying the back of it with water and letting it dry."

It's actually a brilliant trick. It took all the sag out of the canvas :)
 
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How was it packed?

Some companies are better than others at packing them to survive RM!

I doubt if you will be able to repair the scratches as the canvas looks as though it is a matte finish and every time you touch it you will leave shiny marks.

Heather
 
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It was packed pretty poorly. Bubble wrap, then some plastic wrapping.
The delivery driver didn't even stick around to let me sign for it (which is good i suppose). He left it on the doorstep, knocked and left. I suspect he knew it was damaged.
 
You can return the item and the company will have to cover the cost. No point in trying to fix it.
 
The only thing I can think of is to use gouache or matte acrylic artists' paint to retouch and blend in the damaged areas.
It'll be tricky getting a good colour match and blending it in though - Personally I don't think it's worth the effort, but if you really want to try that's the route that I'd take.
 
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