Customer compliant: People in background are blured

G

gunnar

Messages
577
Name
Alex
Edit My Images
Yes
What would you say to your customer if they complained about blured people and other background objects in their wedding shots?:thinking:
 
Last edited:
Full refund surely!! It's unacceptable - surely you with your fancy gear should have everyone in focus!!
 
Sorry that is a difficult effect I keep for my premium package, I most have under charged you.
 
There's not enough information so it depends. They might have a point if it was a group shot, or if that image was the only one with Aunty Mable in.

If it was an arty, isolate the couple with depth of field, but it was part of a series of shots with different depths of field then that would be fine.

Are they complaining about one shot, but the others are all ok?
 
Byker28i said:
Are they complaining about one shot, but the others are all ok?
Click to expand...

Well it hasn't happend yet and I'm not a wedding tog:D It's just that recently I had to explain to my mother why on most of our photographs background is blured. "Your expensive camera blures the background, while my cheap point and shot - doesn't". So I imagined the same situation by with paying customer...:bonk:
 
I think I'd explain that it's done deliberately to obscure the detritis of human existence and to add impact to the main subject.
And that while the human eye appeares to allow conscious light perception and vision including color differentiation and the perception of depth in great depth, theres only actually a small plane of focus at any one time, and thats the effect your creating.
That should shut them up.
 
if it was a group shot, and you shot it at f1.4, then you deserve everything that you've got coming to you...

If it was an aunt way behind the b+g in the background... guess it's a case of explaining that you use selective focus to emphasise the most important people in their special day!


ugh I could never be a wedding snapper.
 
Byker28i said:
If it was an arty, isolate the couple with depth of field, but it was part of a series of shots with different depths of field then that would be fine.
Click to expand...

But I want to see all of my special day. I feel short changed...




;)
 
itsdavedotnet said:
if it was a group shot, and you shot it at f1.4, then you deserve everything that you've got coming to you...

If it was an aunt way behind the b+g in the background... guess it's a case of explaining that you use selective focus to emphasise the most important people in their special day!


ugh I could never be a wedding snapper.
Click to expand...

Why am I not important enough?
 
gunnar said:
Well it hasn't happend yet and I'm not a wedding tog:D It's just that recently I had to explain to my mother why on most of our photographs background is blured. "Your expensive camera blures the background, while my cheap point and shot - doesn't". So I imagined the same situation by with paying customer...:bonk:
Click to expand...

Ah

Point her at the wikipedia entry on Bokeh?
http://en.wikipedia.org/wiki/Bokeh
 
Just tell her the blurred people were drunk
 
Deny everything and point the complainer at Specsavers.
 
If you use rechargeable batteries, yes*

They're also environmentally friendly as they're powered by renewable sources too.

;)




* More so if you live in France
 
Last edited:
You must log in or register to reply here.
Back
Top