Damaged Sigma 24-70

[yslim88]

Just realized my lens has been damaged Unable to zoom and stuck at 35mm, upon inspection on the rear element, I realized that the internal parts have shifted slightly. Thankfully the elements within the lens are not damaged

Could anyone recommend a shop to send my lens to repair around Bath or london area? An estimate of the cost to repair this lens would be great as well!

 

[James r]

try contacting fixation see if they can help

phone fir repairs - 020 7582 3294

 

[yslim88]

try contacting fixation see if they can help

phone fir repairs - 020 7582 3294

will do... thanks!

 

[POAH]

you'll have to send it direct to sigma

 

[yslim88]

you'll have to send it direct to sigma

Would that be more troublesome and expensive?

 

[POAH]

Would that be more troublesome and expensive?

Why more troublesome?

Fixation don't do sigma repairs anyway

 

[neil_g]

Would that be more troublesome and expensive?

theyve always been spot on for any work ive had done. gone above and beyond fixing my 120-300 too.

there a rough service tariff on their support page.

 

[neil_g]

http://www.sigma-imaging-uk.com/support/index.htm

tariff PDF is on the right, rough guide depending on issue but ive never had to pay over the tariff rate (even for replacing most of the 120-300). id give them a shout to get an idea of lead times too.

 

[ssray]

Just had a quote from sigma via calumet of £93.70 +vat for a dropped 24-70f2.8 with a stiff focus
Ray

 

[neil_g]

sigma direct are 85.99 (98 for the later HSM version)

 

[yslim88]

Oh well, I guess I will have to send it to sigma. Would be a hassle for me to travel all the way to London to collect it.

Thank you for all your feedback!

 

[LongLensPhotography]

Oh well, I guess I will have to send it to sigma. Would be a hassle for me to travel all the way to London to collect it.

Thank you for all your feedback!

definitely not. Send it to sigma, not fixation. They are in Hertfordshire so you could even drive there

 

[POAH]

Oh well, I guess I will have to send it to sigma. Would be a hassle for me to travel all the way to London to collect it.

Thank you for all your feedback!

they post it back to you

 

[neil_g]

return postage is included. obviously you have to ship it to them (RM Special Delivery should give you enough insurance).