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- Matt
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Just a little note to comment on the services (or lack of) of Ebuyer
8th Feb:
Ordered Goods (tower, monitor & keyboard etc), paid for next day delivery.
11th Feb:
Monitor & Keyboard etc turn up as ordered.
12th Feb:
I phone them to find out where the tower has got to... I'm told it's been signed for and they suggest I check throughout the company (there are 4 of us in our office ). I politely tell them to send another one out, as Citylink have lost it.
13th Feb.
I phone to confirm delivery today, as I can't get the order to track online. I'm told that there's been a computer error at their end, and the tower won't be here today. It's now supposed to be arriving tomorrow between 0600-0730.... We shall see.
Ebuyer.... not good customer service. I even had to get a bit shirty to get them to refund the delivery charge!
Not a happy bunny.
8th Feb:
Ordered Goods (tower, monitor & keyboard etc), paid for next day delivery.
11th Feb:
Monitor & Keyboard etc turn up as ordered.
12th Feb:
I phone them to find out where the tower has got to... I'm told it's been signed for and they suggest I check throughout the company (there are 4 of us in our office ). I politely tell them to send another one out, as Citylink have lost it.
13th Feb.
I phone to confirm delivery today, as I can't get the order to track online. I'm told that there's been a computer error at their end, and the tower won't be here today. It's now supposed to be arriving tomorrow between 0600-0730.... We shall see.
Ebuyer.... not good customer service. I even had to get a bit shirty to get them to refund the delivery charge!
Not a happy bunny.