Email newsletter spam and unable to unsubscribe

[WP-UK]

Hello all,

I have a private email account which uses my website domain and in the last couple of days I have 'subscribed' to www.softstiff.com newsletter, which annoyingly arrives a couple of times a day.

At the bottom of the email it informs me that I am subscribed and says click here to unsubscribe.

Clicking unsubscribe takes to you a different domain which asks you to enter your email address, twice, which with mine it rejects saying that it is an invalid email format. It then asks you to enter a 'protection code' which doesnt show up, even in different browsers.

Its becoming quite annoying seeing as it arrives to my computer and 2 different phones quite often trying to get me to buy software.

The website states the company is based in Austin, TX but a who.is of the domain is pointing towards China.

I emailed the support team telling them to please remove me from the list as there is a mistake and I cant unsubscribe only to get a very strange 'failed' message back with lots of information and a message saying "Hi. This is the qmail-send program at 64.mail-out.ovh.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out."

*alarm bells*

or am I being paranoid, what's best to do get off of their email list when I cant seem to contact them.

Many thanks

 

[gramps]

You should be able to block/blacklist the email address from your domain control panel - if you are unsure about how to do this check with your hosting provider - 'unsubscribe' links are often just a means of confirming an email address in order to send more spam

 

[Martyn]

If it's sending from a legitimate bulk email sending system, there should be an unsubscribe link embedded in the email headers.

What email client are you using?

 

[neil_g]

You should be able to block/blacklist the email address from your domain control panel - if you are unsure about how to do this check with your hosting provider - 'unsubscribe' links are often just a means of confirming an email address in order to send more spam

yup, i very rarely click unsubscribe unless i 100% know its from a large corporation which will need to follow certain rules. otherwise like gramps says its often a way of confirming your email address to more spam databases.

 

[WP-UK]

yup, i very rarely click unsubscribe unless i 100% know its from a large corporation which will need to follow certain rules. otherwise like gramps says its often a way of confirming your email address to more spam databases.

Will steer clear of the site, thanks

If it's sending from a legitimate bulk email sending system, there should be an unsubscribe link embedded in the email headers.

What email client are you using?

I am using apple Mail app, I will have a look for that now.

You should be able to block/blacklist the email address from your domain control panel - if you are unsure about how to do this check with your hosting provider - 'unsubscribe' links are often just a means of confirming an email address in order to send more spam

Will get in touch with OVH then, cheers all it's just so annoying :bang: