Err20

From the Canon Uk page...

Err 20
Description:

A malfunction with the mechanical mechanism has been detected.

Resolution:

  1. Turn the power off and remove then re-install the battery.
  2. Turn the power on again.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page.



...so basically, turn it off and on again :D
 
Oh...unfortunately, thats the extent of what I know about Canon :(

Best of luck, hope you get it sorted.
 
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