Format Hitech Experience ?

monkeyleader

monkeyleader

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Nigel
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Hola,

Having heard really good things about these guys (or rather their products) I ordered, back in January, a filter kit .... Firstly, even though it didn't say it at the time, there was up to an 8 week wait to get the product. When it finally did arrive then had substituted the original holder for a plastic one (different product) ... Still to this day I'm waiting on the rest of the product. I have also asked on some other products and they are saying that again could expect a major delay..

Anyone else used them this year and have similar experiences? While the plastic holder than I've been sent isn't exactly a deal breaker, I'm still a little peeved that despite spending a reasonable amount of money I still don't have the full product I actually bought ...

I wonder, with the likes of Ken Kaminesky, Colby Brown and Elia Locardi heavily promoting the product, have they just been overwhelmed ... heck even their website struggles 50% of the times I visit. I wanted a CP for my Samyang 12mm (67mm thread) but seriously concerned about lead times etc ..

cheers,

Nigel
 
Ive been using an Amazon compare site and at times ordering from a european outlet in order to get the cheapest deals and by the sounds of it, quickest deliveries. So far the delivery has been quick (within a week even from Europe) and often cheaper than ordering from Formatt themselves. As regsrds customer service; I have emailed Formatt a few times about missing gaskets on their ND filters and they have posted them out without issue within a few days.
 
I bought my filters through teamwork and they were brilliant! Sending stuff next day and when it arrived a day late I moaned and they sent me free stuff as a way of apology !
 
I really like my Hitech filters, so much so that I'm upgrading to a Firecrest kit. It's been on order for quite a while...
 
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