Fuji X-T20 freezing ?

[justa1972]

Hello

I have recently acquired a Fuji X-T20 from this very forum and there appears to be an issue with it ?

It keeps freezing and asking to be turned off and on again




Has anyone else encountered this ?

Just to note I have contacted the seller and this thread is not a burn the witch thread I'm just hoping that there is a quick fix !

thanks

 

[Barrysprout]

Try a different SD card for a bit and see if the problem goes.

 

[justa1972]

Thanks Barrysprout - I have tried these cards and it freezes with both

Sandisk extreme 90mb/s SDHC 1 3 10 16gb
Sandisk Ultra Plus 80 MB/s SDHC 1 1 10 32gb

This is a video of the issue

X-T20 issue by Justa1972, on Flickr

 

[Barrysprout]

That doesn't look good then, presumably the cards have been formatted in camera? The fact that the problem is so easily recreated for a video would suggest it's not just a blip. Obviously the camera will still be under warranty so it's maybe worth a chat with the seller.

 

[justa1972]

Ahhhh Thanks Barrysprout - I hadn't formatted the card in the camera...

Seems to be OK with the 16gb card now !

 

[justa1972]

Just to add - no problem with the buyer who has acted admirably

 

[Barrysprout]

Good news!

 

[JohnN]

Ahhhh Thanks Barrysprout - I hadn't formatted the card in the camera...

Seems to be OK with the 16gb card now !

Thats brilliant news

So glad you got it sorted.

 

[SsSsSsSsSnake]

a timely reminder to all of us, always reformat your new or old cards freshly in your newly acquired camera

 

[architectfadi]

Just to let you know that if the camera is under warranty and you have an invoice, fuji will repair the camera. The invoice doesn't have to be in your name or address.

 

[justa1972]

Just to let you know that if the camera is under warranty and you have an invoice, fuji will repair the camera. The invoice doesn't have to be in your name or address.

Really? I didn't know that - thanks

 

[architectfadi]

Really? I didn't know that - thanks

Yes, I had to send a lens that I bought as a second hand with warranty still valid. Just go on their website, complete the form, they will send you the parcel so the you can post it to them.

 

[Al1944]

a timely reminder to all of us, always reformat your new or old cards freshly in your newly acquired camera

Your cards must be worn out by now Chris