Help! Canon 17-55 f/2.8 - Broken??

lauy

lauy

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Allen
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Hi

I went out today to the Lake District and sadly discovered upon arrival that my 17-55 f/2.8 IS started having some problems. When I zoom to around 40-55mm focal range, and the IS starts kicking in, the lens starts shaking around really quickly and makes a horrible loud rattling noise. If I turn the IS off, there isn't any problem at all so seems like it's definitely the IS.

Has anyone ever had this issue with this lens?

I bought it second hand and is out of warranty. To get it fixed, would I have to send it back to Canon and pay a big sum? Or could I take it to some place else?

Really gutted because I've been praising this lens so much, I'm off to Japan in 2 weeks, would like to have a full working lens by then.

Any advice appreciated,

Allen
 
It's not an uncommon problem with this lens and always seems to manifest itself from mid-way to the long end of the range.

This is a quote from elsewhere a few years ago

The IS unit on my Canon 17-55 IS lens has broken down. When I zoom beyond 35mm, the image starts shaking violently up and down and a loud rattle can be heard from the lens. I posted this on a dutch forum and 4 guys responded they experienced the same problem. Is it a design fault?

Lehmanns (as suggested above) would be a good starting point given that it's not too far away from you.

Bob
 
Thanks for the links, I'll take a look at Lehmanns....
 
Havent had a problem with my 17-55 (touch wood :wave:), but I did have to get a repair to my 7D and used Lehmans, its under warranty of course, they turned it round in 2 days and were very pleasant to deal with.
 
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