Help - Wireless card failure

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Nikon Ken

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Ken
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I need some help - please.

I have been away for a few weeks. Got back and fired up computer (HP Desktop), connected to internet OK and downloaded emails. Meanwhile itunes wanted to update software and Norton 360 wanted to do backup. All fine and then machine froze.

I switched off and rebooted. Couldn't get internet (I do not have a wired connection). Checked with Control Panel and the wireless connection was "disabled". Told it to enable and it said it couldn't.

Switched off and rebooted. No internet. Checked Control Panel and wireless icon had disappeared.

Went to Help which suggested unistalling the hardware and reinstalling. No change.

The wireless adapter icon has a yellow "!" agianst it. Message now says unable to start hardware.

I'm assuming the wireless card is knackered.

What is the best route forward, given that I am not technically minded.

For reference the existing card is shown as:

Wireless PCI 802.11b/g adapter WN4201B​
Manufacterer: Accton​
Location: PCI Slot3 (PCIbus3,device5,function0)​

Any assistance and advice welcomed.

I am currently doing this on desktop with cables stretching between two rooms - not really practical.

Ken
 
The card may be OK it's maybe the driver is corrupted

When you uninstalled it did you get a message that new hardware had been found and that the system as looking for drivers?

If you can try and download the latest drivers for the card and install them.If you have the option load them into a specific location you can find, I'd then uninstall the card and when the Plug and Play "New Hardware" dialogue pops up point it to these new drivers.
 
Thanks for quick response John.

Haven't been able to get online again - responding on iPhone.

I can't remember exactly but I was asked to search for an updated driver and got the response that I had the most recent.

Later today I will try to reinstall again and try to follow your advice. Fingers crossed.

Thanks again John.

Ken
 
John,

Went out today and bought a longer ethernet cable.

Got back home and connected cable, switched on and was told that there were wireless networks within reach and did I want to connect.:shrug: Thought that was strange unless card and software now working. Connected to my Orange Livebox (had to put password in again) and away I went back on wireless connection.:thumbs:

I have no idea what happened but it's now working again.:)

Thanks for your assistance.:thumbs:

Ken
 
I had the same problem.... Windows said I had latest driver.

However it was corrupt so downloaded a clean version and installed it, all was well.
It seems you had a temporary software problem. I would down load a new driver and save it in a folder, you may need it later.
 
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